Audio Visual Technician

WideNet Consulting Group; Renton (WA); On-site; USD 50,000 - 75,000; Full time

Job summary

WideNet Consulting Group is seeking an on-site AV specialist in Renton, WA. You will install, configure, and maintain conference room systems for events and daily operations, supporting executive leadership and internal communications.

The role involves hands-on setup, streaming, and troubleshooting of video equipment, plus coordinating with vendors and internal teams. Proficiency with Jira/Kanban and documenting processes is essential.

Qualifications

• Experience setting up and supporting conference rooms and AV gear.
• Familiarity with video production and streaming tech is a plus.
• Ability to troubleshoot conference room hardware at advanced levels (Tier 2-3).
• Experience coordinating with vendors for installation and maintenance of equipment.
• Proficient with Jira/Kanban to track tasks and sprints.

Responsibilities

• Assist in setup and management of AV equipment for company events and internal communications
• Operate technical aspects of internal communications broadcasts and live event meetings
• Familiarity with video production equipment and streaming technologies a plus
• Partner with vendors to coordinate installation and maintenance of specialized conference rooms and equipment
• Willing to work with senior leadership to fix video conferencing issues under time pressure
• Tier 2-3 troubleshooting of existing conference room hardware and coordinate with Service Desk for repairs
• Follow IEO Intake Process via form or email to get work/tasks into Jira for Sprints/Interruptions as needed
• Partner with Producer to ensure work is properly captured and scheduled
• Partner with Producer regarding any incoming Projects to capture work efforts and plan against current work
• Complete work within Jira as documented
• KB Documentation
• Write Internal and External KB's on tools, processes, troubleshooting and implementation of technologies
• Write processes and training on Zoom/Teams/AV equipment
• KANBAN
• Utilize Jira KANBAN board to organize tasks/stories
• Update Jira KANBAN items to reflect against current and future Sprints/Work Efforts/Road Mapped items
• Review Story items/Tasks in backlog to ensure proper work representation

Skills

Conference room support

AV equipment setup

Teams & Zoom support

Video streaming knowledge

Tier 2-3 troubleshooting

Vendor coordination

Jira / Kanban familiarity

Tools

Logitech hardware

Jira

Job description

Location: This position requires the candidate to be onsite in Renton, WA 5 days a week.

Top 5:

• Strong conference room support and maintenance experience – will sometimes require them support senior leadership with issues under time pressure
• Assist in the setup and management of AV equipment for company events and internal communications
• Experience with Logitech hardware
• Experience supporting Teams and Zoom
• Tier 2-3 troubleshooting of existing conference room hardware and coordinate with Service Desk for repair

Job Description/Skills:

• Assist in setup and management of AV equipment for company events and internal communications
• Operate technical aspects of internal communications broadcasts and live event meetings
• Familiarity with video production equipment and streaming technologies a plus
• Partner with vendors to coordinate installation and maintenance of specialized conference rooms and equipment
• Willing to work with senior leadership when necessary to fix video conferencing issues in conference rooms under time pressure.
• Tier 2-3 troubleshooting of existing conference room hardware and coordinate with Service Desk for repairs
• Follow IEO Intake Process via form or email to get work/tasks into Jira for Sprints/Interruptions as needed.
• Partner with Producer to ensure work is properly captured and scheduled.
• Partner with Producer regarding any incoming Projects to capture work efforts and plan against current work.
• Complete work within Jira as documented.
• KB Documentation
• Write Internal and External KB's as needed regarding tools, processes, troubleshooting and implementation of technologies, etc.
• Write processes and training on Zoom/Teams/AV equipment
• KANBAN
• Utilize Jira KANBAN board to organize tasks/stories
• Update Jira KANBAN items to reflect against current and future Sprints/Work Efforts/Road Mapped items
• Review Story items/Tasks in backlog to ensure proper work representation