A/V Technician Admin

WideNet Consulting Group; Renton (WA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Health & Medical Benefits

401K

Employee Assistance Program

Sick Time

Job summary

WideNet Consulting Group in Renton, WA is seeking an A/V Telecommunications Associate Admin to support on-site events and internal communications. You will set up AV equipment, operate live broadcasts, and troubleshoot conference room hardware under time pressure.

You'll coordinate with vendors, document processes, write KB articles, and track work in Jira Kanban boards to ensure timely delivery of tasks and projects.

Qualifications

• Experience setting up and managing AV equipment for events or corporate communications.
• Ability to operate and troubleshoot live broadcasts and conference room systems.
• Familiarity with video production and streaming tech is a plus.

Responsibilities

• Assist in setup and management of AV equipment for company events and internal communications.
• Operate technical aspects of internal communications broadcasts and live event meetings.
• Coordinate installation and maintenance of conference room equipment with vendors.

Skills

AV equipment operation

Live event support

Troubleshooting under pressure

Vendor coordination

Tools

Jira

Zoom

Teams

Job description

Job Description/Skills:

Location: This position requires the candidate to be on-site in Renton, WA, 5 days a week.

A/V Telecommunications Associate Admin:

• Assist in setup and management of AV equipment for company events and internal communications
• Operate technical aspects of internal communications broadcasts and live event meetings
• Familiarity with video production equipment and streaming technologies a plus
• Partner with vendors to coordinate installation and maintenance of specialized conference rooms and equipment
• Willing to work with senior leadership when necessary to fix video conferencing issues in conference rooms under time pressure.
• Tier 2-3 troubleshooting of existing conference room hardware and coordinate with Service Desk for repairs
• Follow intake processto get work/tasks into Jira for Sprints/Interruptions as needed.
• Partner with Producer to ensure work is properly captured and scheduled.
• Partner with Producer regarding any incoming Projects to capture work efforts and plan against current work.
• Complete work within Jira as documented.
• KB Documentation
• Write Internal and External KB’s as needed regarding tools, processes, troubleshooting and implementation of technologies, etc.
• Write processes and training on Zoom/Teams/AV equipment
• KANBAN
  • Utilize Jira KANBAN board to organize tasks/stories
  • Update Jira KANBAN items to reflect against current and future Sprints/Work Efforts/Road Mapped items
  • Jira Review
  • Review Story items/Tasks in backlog to ensure proper work representation

Pay Range:$30.00 – $37.00 per hour, depending upon experience.
Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state.

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