Audio-Visual Technician

Productive; Arlington (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Productive is seeking an Audio-visual technician in Arlington, Virginia. Your primary role will focus on understanding and fulfilling customers' audio-visual needs for meetings at the Metropolitan Washington Airports Authority headquarters. Responsibilities include optimizing equipment, testing functionality, and providing support during meetings. Ideal candidates will have a strong understanding of video conferencing tools like Zoom and Microsoft Teams along with excellent communication skills. This position offers competitive benefits including health insurance and opportunities for advancement.

Qualifications

• In-depth understanding of Zoom and Microsoft Teams video conferencing features.
• Ability to troubleshoot and provide solutions in a fast-paced environment.
• Proficiency in both PC and Apple computer operations including Microsoft Office.

Responsibilities

• Optimize room audio, video, streaming, and broadcast equipment.
• Test and verify equipment function prior to meetings.
• Monitor and assist participants during meetings.
• Respond to help desk requests promptly.

Skills

In depth understanding of Zoom and Microsoft Teams

Problem solving and troubleshooting

Proficiency in PC and Apple operations

Excellent communication skills

Self-discipline and organizational skills

Team player

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Job Description

As an Audio-visual technician, your primary role is to understand customer's audio-visual meeting needs such as room requirements, set-up, rehearsal, initiation, and monitoring of meetings that are assigned to you at the Metropolitan Washington Airports Authority (MWAA) headquarters (CHQ). Technicians carry industry and manufacturer knowledge that permits them to troubleshoot and quickly identify issues that could potentially interrupt meetings. Technicians are responsible for executing assigned tasks and service requests immediately. The audio-visual technician must be courteous, professional, and able to work in a fast paced environment.

Knowledge, Skills and Abilities

• In depth understanding of Zoom and Microsoft Teams video conferencing platforms including recording, screen sharing, and breakout room features.
• Ability to problem solve, troubleshoot, and provide solutions for customers in a fast paced environment.
• Proficiency in PC and Apple computer operations including Microsoft Office.
• Excellent oral, written, and interpersonal skills.
• Self-disciplined with good organizational skills.
• Team player.

Duties and Responsibilities

• Optimize room audio, video, streaming, and broadcast equipment.
• Test and verify equipment function prior to meeting.
• Monitor equipment during meetings.
• Assist participants before and during the meeting.
• Respond to help desk requests promptly.
• Suppors meeting rehearsals.
• Document performance during meetings.
• Perform post-meeting requests (editing, delivering recordings)