Audio-Visual Service Technician

FORTÉ; San Francisco (CA); On-site; Full time

Job summary

Join a leading company in the AV industry as an Audio Visual Technician, where you will diagnose technical issues, provide client training, and ensure optimal performance of AV systems. With a focus on collaboration and customer satisfaction, you'll be part of a team dedicated to delivering high-quality service. Enjoy a supportive environment that values your growth and offers comprehensive benefits, including medical insurance and an employee stock ownership plan.

Benefits

Medical Insurance

Dental and Vision Plans

Short-Term Disability

Voluntary Life Insurance

Employee Stock Ownership Plan (ESOP)

Health Savings Account (HSA)

Tuition Reimbursement

Qualifications

• Previous experience in service or installation of AV systems.
• Ability to troubleshoot technical issues with AV systems.

Responsibilities

• Diagnose and resolve technical issues with AV systems.
• Provide technical support and training to clients on AV equipment.

Skills

Technical Aptitude

Communication

Education

CTS Certification

Tools

Crestron

BIAMP

Q-SYS

Job description

2 days ago Be among the first 25 applicants

This range is provided by FORTÉ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $41.00/hr

Direct message the job poster from FORTÉ

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

What You Will Be Doing:

• You would diagnose and resolve technical issues with AV systems, including troubleshooting connectivity.
• Provide technical support and training to clients on the operation and functionality of AV equipment.
• Perform routine maintenance and inspections of AV Systems to ensure optimal performance and reliability.
• Assist in documenting service procedures and service-related activities.
• Collaborate with team members to meet project deadlines and deliver high-quality service to clients.

What You Bring to Assure Success:

• Previous experience in the service or installation of AV systems.
• Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques.
• Ability to load code and DSP files including Crestron, BIAMP, and Q-SYS.
• Ability to work independently, be self-directed and make sound decisions based on customer satisfaction.
• Excellent communication skills with a customer service-oriented approach.
• Ability and willingness to travel to customer sites.
• CTS Certification is preferred but not required with the right experience. Any other industry related certs or training are also a plus. (Ex: Crestron, Extron, Biamp, QSC, Shure, etc.)

Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

FORTÉ offers the following benefits to our employee owners:

• Medical Insurance: Options for HDHP and Copay plans.
• Dental and Vision Plans
• Employer Paid
• Short-Term Disability
• Voluntary Life Insurance and Long-Term Disability
• Employee Stock Ownership Plan (ESOP): 401(k) Match, Profit Sharing & Dividends
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employer Paid Employee Assistance Program: Three face-to-face visits with a counselor plus additional financial, legal, and health resources.
• Tuition Reimbursement

FORTÉ is an equal opportunity employer. Disabled/Veterans.

To receive consideration, an interested person must apply through the AVI Systems career site at https://www.dayforcehcm.com/CandidatePortal/en-US/avisystems.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Technology, Information and Media, Broadcast Media Production and Distribution, and IT Services and IT Consulting

Referrals increase your chances of interviewing at FORTÉ by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Child care support

Paid paternity leave

Tuition assistance

Disability insurance

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