The AV Project Manager leads the planning and execution of audiovisual integration projects for Vision Technologies, from project handoff through installation, commissioning, customer acceptance, and closeout. Projects support enterprise collaboration environments, including conference rooms, training spaces, media rooms, and huddle rooms.
This role combines expert AV technical knowledge with decisive leadership, financial accountability, and disciplined project execution. The Project Manager makes informed decisions quickly, maintains momentum when requirements are incomplete, and drives customer and business outcomes while protecting safety, quality, schedule, and profitability.
Key Responsibilities
- Own project scope, budgets, schedules, resource plans, and deliverables across multiple concurrent AV integration projects.
- Lead project kickoff and coordinate engineering, field teams, commissioning resources, subcontractors, vendors, and customer stakeholders to establish clear responsibilities and milestones.
- Independently assess AV drawings, signal flow diagrams, equipment selections, installation quality, commissioning plans, and operational risks; engage engineering or manufacturer support when specialized expertise or design approval is required.
- Manage labor planning, procurement, equipment lead times, site readiness, and dependencies with customer IT teams and other trades to keep work moving.
- Track project costs, labor productivity, forecasts, and margin performance. Identify scope changes early, document impacts, and secure required approvals before additional work proceeds.
- Make timely decisions using available information, document assumptions, and implement practical mitigation plans when customer requirements or site conditions are ambiguous.
- Advocate persistently for customer and business outcomes, resolve obstacles, and elevate issues with clear options, recommendations, ownership, and deadlines.
- Maintain organized project records, schedules, action logs, change documentation, and status reports while managing dozens of simultaneous priorities and protecting critical details.
- Oversee installation verification, interoperability testing, commissioning, punch list resolution, user training, acceptance documentation, and transition to service and support.
- Communicate progress, risks, decisions, and recovery plans clearly. Hold project teams accountable for commitments, safe work practices, workmanship, and customer satisfaction.
Required Qualifications
- 7+ years of experience in AV system integration, including demonstrated responsibility for managing complex AV projects from planning through customer acceptance.
- Proven ability to manage multiple concurrent projects, control budgets and schedules, coordinate field execution, and deliver successful customer outcomes.
- Expert knowledge of AV system design, signal flow, installation, commissioning, troubleshooting, unified communications, AV networking, and AV over IP.
- Hands‑on experience with enterprise AV technologies such as Crestron, Extron, Biamp, Dante, Poly, Shure, Cisco, and Logitech, with the ability to evaluate system interoperability and delivery risks.
- Experience with Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, control systems, DSPs, conferencing devices, room schedulers, wireless presentation systems, displays, and video walls.
- Ability to review technical documentation independently, identify design or installation gaps, and coordinate corrective action with engineering, field teams, and manufacturers.
- Strong command of project planning, financial forecasting, change management, documentation, and customer communication.
- Demonstrated leadership across technical and business teams, including the ability to influence stakeholders, resolve conflict, and hold others accountable.
Leadership and Execution Expectations
- Decisive leadership: Make informed decisions quickly, establish clear direction, and maintain delivery momentum in ambiguous situations.
- Technical ownership: Use expert AV knowledge to independently assess designs, installations, commissioning readiness, and operational risks.
- Customer and business advocacy: Overcome resistance, follow through on commitments, and elevate appropriately to achieve results.
- Pragmatic execution: Take action before every detail is settled, using an \"80% and improving\" approach to planning and problem solving while meeting safety, contractual, technical, and acceptance requirements.
- Organization and accountability: Manage dozens of priorities through clear processes, accurate documentation, proactive follow-up, and close attention to critical details.
Preferred Certifications
- AVIXA CTS, CTS‑D, or CTS‑I certification.
- Manufacturer certifications in Crestron, Extron, Biamp, Dante Level 2 or 3, Poly, or related platforms.
- PMP or other recognized project management certification.