Audio Visual Manager

The Hotel at Auburn University; Auburn (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

The Hotel at Auburn University is seeking an experienced Audio Visual Manager to oversee and provide exceptional AV services for events held at the hotel. You will be responsible for both in-house and off-site client requests, ensuring all AV equipment is well maintained and efficiently operated.

The ideal candidate has a strong background in AV technologies, supervisory experience, and excellent communication skills. A high school diploma is required, with a preference for a relevant bachelor's degree. Join us to deliver outstanding audio-visual experiences.

Qualifications

• At least four years of experience is required.
• Ability to efficiently operate, troubleshoot, and repair AV equipment.
• Excellent problem-solving skills.

Responsibilities

• Handles in-house and off-site client requests for audio and visual services.
• Responsible for maintenance and service to all AV equipment.
• Creates Employee schedule for the AV Team.

Skills

Supervisory and leadership skills

Active listening and audio comprehension skills

Problem-recognition and solving skills

Verbal and written communication skills

Proficient with Microsoft Office Suite

Education

High school diploma or equivalent

Bachelor's degree in Photography, Media Production, Visual Arts, or related field

Tools

Digital audio consoles

Video presentation software (ProPresenter, PowerPoint)

Video editing software (Davinci Resolve, Adobe Acrobat)

Job description

Job Summary

The Audio Visual Manager will provide an unsurpassed level of service for groups that choose to hold their events at the Auburn University Hotel and Conference Center or any Ithaka Hospitality entities.

Supervisory Responsibilities

• Trains Banquet/ A-V Setup team in A-V Technologies as well as banquet event setup.

Duties & Responsibilities

• Handles in-house and off-site client requests for audio and visual services.
• Responsible for maintenance and service to all in-house and off-site AV equipment.
• Responsible for the sales and promotion of our services to in-house guests and offsite clientele.
• Maintains inventory control of all AV equipment.
• Creates Employee schedule for the AV Team
• Processes Team payroll
• Performs other duties as assigned.

Responsible for the operation of technical Audio-Visual gear and services including:

• Digital audio consoles, wireless audio systems, DMX lighting and control, video presentation software such as ProPresenter and Microsoft PowerPoint, basic projection software, video switching/scaling/distribution devices, software related to video, image, audio, and graphic editing and creation, such as Canva, Davinci Resolve, Handbrake, Adobe Acrobat, etc.
• Technical understanding of hybrid AV systems such as broadcast, video conferencing hardware and software, Zoom and Microsoft Teams Rooms, WebEx, GoTo, Facebook and Youtube Live, etc.
• Basic understanding of networked AV Solutions involving Dante and QSYS systems.

Provide Basic IT services, including but not limited to:

• Setting up and troubleshooting: printers, employee and guest personal computers, desk phones, payment terminals, networks and internet, etc.
• Interface with third-party IT service providers to coordinate projects involving managed software and hardware.

Required Skills & Abilities

• Strong supervisory and leadership skills.
• Excellent active listening and audio comprehension skills.
• Excellent auditory skills.
• Excellent problem-recognition and solving skills.
• Excellent verbal and written communication skills.
• Ability to efficiently operate, troubleshoot, and repair AV equipment.
• Ability to create displays and videos to send creative, positive messages related to the company.
• Proficient with Microsoft Office Suite or related.

Education & Experience

• High school diploma or equivalent required.
• Bachelor's degree in Photography, Media Production, Visual Arts, or related field preferred.
• At least four years of experience is required.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift and carry objects up to 40 pounds.
• Must have the ability to push, pull, crouch, and kneel.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.