Audio Visual Lead Technician

Grand Sierra Resort Corporation; Reno (NV); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

Grand Sierra Resort is seeking an experienced AV technician to support events and guest services in a fast-paced environment in Reno, NV. The role requires setting up, operating, and tearing down audio-visual systems for meetings, banquets, and large events, ensuring all equipment functions correctly, and coordinating with multiple departments.

You will manage worksheets, inventory, and on-site logistics while maintaining safety and quality.

Formación

• Experience in audio video technical services and lighting or related education/experience.
• Ability to operate under long shifts in a high-energy environment.
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Ability to read and write, perform basic math, and complete tasks.

Responsabilidades

• Listen and respond to guest inquiries with a positive, clear voice to support guest satisfaction.
• Coordinate with departments and teams for successful events.
• Prepare shift worksheets, sign-in temp labor, issue keys/radios, review prior shifts log.
• Conduct inventory checks and AV/production materials management.
• Set-up and tear down AV equipment for standard and special events, including electrical distribution.

Conocimientos

AV setup & troubleshooting

Customer service

MS Office (Excel/Word/PowerPoint/Outlo

Reading & writing

Coordination & supervision

Shift flexibility

Age requirement 21+

Educación

AV tech experience or related education

Herramientas

AV equipment

Descripción del empleo

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and aid provide guest satisfaction. Relay accurate information to guests regarding hours of operation, hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Work closely with other departments, team members and clients to ensure successful events.
• Prepare work sheets for the shift. Sign-in temp labor and issue keys and radios. Review previous shifts log.
• Conduct inventory control check and receiving run as needed.
• Coordinate and check all AV requirements for all rooms. Assign projects as needed. Create/update worksheets for next day using Banquet Event Orders.
• Set-up/teardown AV equipment for standard meetings. Set-up/teardown equipment for special events on property- including electrical distribution.
• Check/operate/maintain equipment in the Chickie's and Pete's, Race & Sports book, Restaurant Row, Tournament Areas, and Give-away areas. Preview upcoming jobs and set-ups for equipment requirements.
• Set-up/maintain/teardown scenery, props and draperies for theme parties, special events and banquet support. Set-up/maintain/teardown trade show electrical, signage and scenery.
• Set-up/operate/teardown larger shows, concerts, and general sessions which includes full lighting, full audio, and full video set-up.
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

• Technical knowledge of how to setup, install, troubleshoot, and break down all audio visual equipment is required.
• Ability to work long hours in a high energy environment.
• Knowledge of Microsoft Office, including Excel, Word, PowerPoint, Outlook.
• Ability of simple reading and complex writing, math, and task completion skills is required.
• Must have the following skills: coordination, supervising, instructing, precision working, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE

• Experience in audio video technical services and lighting or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES

• OSHA Certification

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is occasionally sitting, reaching overhead, crouching and climbing, frequently standing, bending over, kneeling, balancing and constantly walking during the duration of their shift.
• Must be able to lift/carry and push/pull 25lbs or less constantly, 50lbs or less frequently, and over 100lbs occasionally.
• Team member may occasionally be required to drive during their shift.
• The team member will constantly have repetitive use of both feet and hands and require frequent light and firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment, mechanical devices, flame/heat generated devices, and other electrical devices.
• Team member may have to work in confined areas, extreme heat, and extreme cold as well as around dirt/dust, moving objects, high places, and slippery surfaces.
• The noise level in the work environment is usually moderate but may be loud at times and possible exposure to vibrations.
• Team Member may be exposed to odor and/or secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.