Audio Visual Technician (Hotel)

AVmedia, Inc.; Dallas (TX); On-site; USD 28,000 - 41,000; Full time

Job summary

AVmedia, Inc. provides audio-visual services and equipment for events and hotels. The role involves setting up, operating, and removing AV gear, with a focus on excellent customer interactions during day-to-day operations and events.

The position requires friendly, flexible service, safety-conscious work, and availability Monday through Sunday, including days and nights. Candidates should be comfortable on their feet for long periods and able to travel to venues.

Qualifications

• Relevant audio-visual knowledge and customer service skills.
• Ability to stand for long periods and lift at least 25 lbs.

Responsibilities

• Setting and striking equipment in a swift, detail oriented, and safe manner.
• Speaking with customers and hoteliers in a positive, friendly, and enthusiastic manner.
• Documenting activities on a daily basis based on hotel or event site protocol.
• Seeking out ways to improve the operation to include service and financial results.
• Maintaining and protecting all assets at all times from damage, misuse or possible theft.
• Build upon the AVmedia Culture, Core Values and Core Purpose by being a role model at all times.
• Forge excellent relationships with Family members and key customers whenever possible.

Skills

Customer service

Energy

Positive attitude

Drive

Face-to-face interactions

Attention to detail

Tools

macOS

Windows

Job description

Description

The candidate’s role will include the set up, operation and removal of audio visual equipment on a day-to-day basis, and provide great face to face interactions with both meeting customers and hoteliers (also our customers). This position will also, upon qualifications, include the set-up, operation, and striking of higher end event equipment such as intelligent lighting equipment, digital audio consoles, and HD projection/video switching. The team member should be friendly, flexible to change at a moment’s notice, be cognizant of the importance of safety for customers and their teammates, and genuinely enjoy serving others. Technical skills are important, but just as, if not more important, are customer service skills, energy, positive attitude, and drive. The candidate needs to be able to spend at least 8 hours a day on their feet, lift at least 25lbs above waist height, be able to travel to other venues, and have some MAC and Windows experience. Knowledge of high-speed networking is a plus. Availability required Monday-Sunday, days and nights.

Responsibilities: (General)

• Setting and striking equipment in a swift, detail oriented, and safe manner.
• Speaking with customers and hoteliers in a positive, friendly, and enthusiastic manner.
• Documenting activities on a daily basis based on hotel or event site protocol.
• Seeking out ways to improve the operation to include service and financial results.
• Maintaining and protecting all assets at all times from damage, misuse or possible theft.
• Build upon the AVmedia Culture, Core Values and Core Purpose by being a role model at all times.
• Forge excellent relationships with Family members and key customers whenever possible.

Requirements

Technical Skills:

• Basic AV (flipcharts, microphones, laptops, breakout projection, screens, static lighting, audio (analog) mixers and speakers etc)
• Knowledge of digital audio mixers, intelligent lighting, networking, advanced switching, HD projection a plus.

Qualifications:

The candidate does not have to have live event or hotel experience, but if they have already, it’s a plus. Most important to us is the right fit in our AVmedia Family’s culture.

This position may require driving a company vehicle. You must be in possession of a valid driver’s license. A clean driving record over the past three (3) years is required.

AVmedia Inc. is an Equal Opportunity Employer.