Audio Visual Technician - Philadelphia

Live! Casino & Hotel Maryland; Philadelphia (Philadelphia County); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health coverage

Retirement options

Free uniforms

Free parking

Discounted meals

Bonuses

Tuition reimbursement

Discounts on hotels/theme parks

Job summary

Live! Casino & Hotel Maryland is seeking an Audio/Video Technician to install, operate, and maintain AV systems for guest areas and back-of-house conference spaces.

The role includes troubleshooting entertainment and marketing AV setups, handling inventory, and supporting events with a strong emphasis on service quality in a fast-paced gaming environment. Qualifications include a technical degree or certification and a minimum of 2 years in AV, with proficiency in AV control systems (QSys,

Qualifications

• Technical degree or certification preferred.
• Minimum of 2 years’ experience in Audio/Visual.
• Excellent technical, problem solving, interpersonal and written communication skills.
• Must comply with all state gaming regulations, which may include obtaining a license.

Responsibilities

• Install, troubleshoot, repair, and provide end-user support for Audio Visual equipment and control systems.
• Set up, operate, and troubleshoot video and audio systems.
• Maintain AV equipment inventory and assist in back-of-house AV systems.
• Support special event systems, entertainment systems, and marketing/media systems.
• Work flexible hours including evenings, overnights, weekends, and holidays; participate in on-call rotation.

Skills

Independent action

Time management

Teamwork

On-call availability

AV setup/maintenance

QSys/Crestron knowledge

Education

Technical degree or certification

Tools

QSys

Crestron

ETC

Mosaic

Paradigm

Analog Way

Job description

Why We Need Your Talents

Maintain a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino & Hotel.

Overview

Maintain a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino & Hotel.

Responsibilities

Where You'll Make an Impact

• Install , troubleshoot, repair, and provide end-user support for Audio Visual equipment and Audio Visual control systems; including peripherals, PC's, speakers, TVs , LED Walls, amplifiers, RF equipment, Ethernet hardware, cabling systems, control system hardware and AV related software
• Set-up, operate, and troubleshoot video and audio systems
• Maintain AV equipment inventory; replacements and/or inventory requests
• Maintain and assist in all back-of-house A/V including conference rooms and training rooms
• Assist and advise o n special event systems support, entertainment systems, back of house AV systems, as well as marketing and media systems
• This is a non-uniformed position, which requires the team member to be in compliance with non-uniformed appearance standards while on duty
• Work flexible hours including evenings, overnights, weekends, and holidays including but not limited to participating in the on-call rotation program
• Ensuring the safety and security of all guests, clients, entertainers and team members/employees
• Other duties as assigned

Qualifications

Skills You'll Need to Succeed

• Ability to assume responsibility for independent/self-directed action
• Ability to perform assigned duties under frequent time pressure in an interruptive environment
• Must have strong time management skills
• Ability to effectively work independently and as part of a team
• Ability to share or divide attention among several ongoing activities, projects, or assignments
• Must be able to work flexible hours including evenings, overnights, weekends and holidays and must be able to participate in the on-call rotation program
• Experience in audio / video setup and maintenance
• Knowledge of signal flow for audio and video
• Knowledge of IT Network Infrastructure
• Ability to install new and maintain existing hardware
• Strong guest service skills
• Communicate effectively and efficiently
• Advanced knowledge of Audio Visual and AV control systems
• Experience with QSys , Crestron , ETC, Mosaic, Paradigm, and/or Analog Way preferred
• Excellent technical, problem solving, interpersonal, oral & written communication skills

A Few Must Haves

• Education: Technical degree or certification preferred
• Experience: Minimum of 2 years’ experience in Audio / Visual
• Excellent technical, problem solving, interpersonal, oral & written communication skills
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available.
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

Physical Requirements

• Must be able to lift and/or push up to 80 lbs.
• Must be able to work standing for up to 4 hours at a time
• Must be able to work in small, confined areas
• Must be able to bend at the waist
• Able to work from a ladder at 8 and 12 feet
• Must be able to reach above the head

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.