Audio-Visual Install Technician

A-V Services, Inc.; Fairfield (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee stock ownership plan (ESOP)

Comprehensive health insurance

401k with company contribution

Paid vacations

Paid holidays

Job summary

A-V Services, Inc. is seeking an Audio-Visual Install Technician to support various corporate projects. Candidates should have strong customer service skills and at least 3 years of experience in the AV industry, with an Associates degree in a technology-related field preferred.

This full-time position offers a comprehensive benefits package including health insurance, life insurance, 401k contributions, and paid vacations. Work requires the ability to troubleshoot AV equipment, work with DSP/modifying technology, and operate power tools.

Qualifications

• 3+ years of AV support experience is preferred.
• Must have a valid driver's license with a clean record.
• Excellent interpersonal skills and attention to detail.

Responsibilities

• Prioritize and execute tasks effectively.
• Troubleshoot and diagnose AV equipment failures.
• Collaborate with Control and DSP programmers.

Skills

Customer service skills

Audio video skills

Strong problem-solving

Technological proficiency

Education

Associates degree in a technology-related field

Tools

Crestron Toolbox

MS Word

Excel

Outlook

Job description

A-V Services Inc., a leading Audio Video company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industries, is seeking an Audio-Visual Install Technician. Candidate must have great customer service skills with emphasis supporting the corporate sector, with comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 3 years of previous employment with AV support responsibilities in the AV industry.

Key Responsibilities

• Effectively prioritize and execute tasks.
• Excellent termination, cable management and organizational skills
• Ability to operate power tools, lift heavy loads and work at heights using ladders and/or scaffolding.
• Demonstrate strong problem-solving and troubleshooting skills.
• Communicate technical information clearly and concisely.
• Collaborate with Control and DSP programmers in the field to load programs remotely.
• Read and interpret AV system flow diagrams and support documentation fluently.
• Troubleshoot and diagnose AV equipment failures,
• Utilizing Crestron Toolbox and experience with Crestron DM/Extron/Cisco certification is a plus.
• Knowledge of Bi-Amp, Poly, and ClearOne with the ability to modify DSP is a plus.
• Experience with integrated telepresence and VTC installations.
• Wire and rewire AV rack equipment.
• Troubleshoot network issues and possess knowledge of commercial IT networks for LAN or WAN.

Understand all areas of the A/V field, including, but not limited to:

• Switching/routing/interfacing technology
• Video & audio-conferencing technologies

Qualifications and Skills

• Associates level college degree in a technology-related field and/or a minimum of 3 years of previous employment with AV support responsibilities in the AV industry.
• Proficiency in PC use, including MS Word, Excel, Outlook.
• Excellent interpersonal skills, accuracy, and attention to detail.
• Strong organizational skills to manage and maintain various working queues.
• Must be available for weekend work one to two times a month.
• Must maintain a professional appearance and communicate effectively with management and clients.
• Valid driver's license with a clean driving record.

Full-Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, 401k company contribution, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays.

We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic that makes you unique.