Audio-Visual & Educational Technologies Technician

East Carolina University; Greenville (NC); On-site; USD 36,000 - 80,000; Full time

Job summary

East Carolina University in Greenville, NC seeks an Audio-Visual & Educational Technologies Technician to support accredited continuing education programs by managing AV systems across live, virtual, hybrid, and recorded formats. You will align technology with instructional objectives to ensure high-quality, learner-centered activities.

Reporting to the Director of Information Technology and Services of Eastern AHEC, the role collaborates with planners, speakers, staff, and external customers.

Qualifications

• Graduation from high school and one year in the field of technology related to the position’s role.
• Journey level requires an additional six months experience.
• Advanced level requires an additional one year of experience.

Responsibilities

• Provides AV and technical support for educational programs by coordinating event technology, operating and maintaining AV systems, delivering real‑time troubleshooting, and ensuring high‑quality learning experiences across live, virtual, hybrid, and recorded formats. (50%)
• Supports the design, development, and delivery of educational programs by applying instructional design principles, leveraging learning technologies, facilitating hybrid and online learning experiences, and enhancing instructional content and learner engagement. (20%)
• Provides technical support for learning and instructional technologies through platform administration, multimedia production, system testing, accessibility support, and issue resolution. (10%)
• Provides technical services that support regulatory and accreditation compliance; documents technical setups; drives quality improvement and staff training. (10%)
• Supports instructional technology initiatives through user support, presenter training, resource development, cross‑functional collaboration, and staff education to enhance technology adoption and self‑sufficiency. (10%)

Skills

Technical support

Educational technology

Audio/Visual systems

Education

High school diploma

Job description

Position Information

Job Title

Number of Vacancies

Number of Vacancies 1

Full Time Equivalent (FTE)

Full Time Equivalent (FTE) 1.0

Full Time or Part Time

Full Time or Part Time Full Time

Recruitment Range

Recruitment Range $36,094 - $79,937

Anticipated Hiring Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications.

Anticipated Hiring Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications. $59,962 - $66,624

Salary Grade Equivalency

Salary Grade Equivalency DT05

Work Schedule

Work Schedule Monday - Friday, Flexible

Work Hours

Work Hours 8:00 a.m. - 5:00 p.m., Flexible

Position Location (City)

Job Category

Job Category Staff

Be a Pirate!

East Carolina University ( ECU ) is consistently ranked among the nation’s top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four‑year university located in Greenville, N.C. , which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU’s commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university’s leadership in translating research into meaningful community partnerships and measurable societal benefits.

Academic Affairs , led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university’s colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU’s culture of academic excellence in line with our mission to be a national model for student success, public service and regional transformation.

The Brody School of Medicine at East Carolina University is composed of departments that function to increase the supply of primary care physicians to serve the state; improve the health and well‑being of the region; and train physicians who will meet the healthcare needs of the state. The ECU Brody School of Medicine is aligned with ECU Health as a clinically integrated academic healthcare organization. This integration allows the two organizations to provide efficient, effective and high‑quality care to eastern North Carolina residents. For more information, visit ECUHealth.org.

Eastern AHEC provides and supports educational activities and services with a focus on primary care in rural communities and those with less access to resources to recruit, train, and retain the workforce needed to create a healthy North Carolina.

Primary Purpose of Position

The Audio-Visual & Educational Technologies Technician supports the accredited healthcare continuing professional development ( CPD ) programs by managing audiovisual systems and contributing to the instructional design and delivery of live, virtual, hybrid, and recorded learning experiences and ensures high qualify, learner centered educational activities by aligning Audio Visual (AV) technology with instructional objectives, adult learning principles, and healthcare accreditation requirements. Reporting to the Director of Information Technology and Services of Eastern AHEC , the position works with educational planners, speakers/presenters, staff and external customers.

Key Responsibilities Include:

• Provides AV and technical support for educational programs by coordinating event technology, operating and maintaining AV systems, delivering real‑time troubleshooting, and ensuring high‑quality learning experiences across live, virtual, hybrid, and recorded formats. (50%)
• Supports the design, development, and delivery of educational programs by applying instructional design principles, leveraging learning technologies, facilitating hybrid and online learning experiences, and enhancing instructional content and learner engagement. (20%)
• Provides technical support for learning and instructional technologies through platform administration, multimedia production, system testing, accessibility support, and issue resolution. (10%)
• Provides technical services that support regulatory and accreditation compliance; documents technical setups; drives quality improvement and staff training. (10%)
• Supports instructional technology initiatives through user support, presenter training, resource development, cross‑functional collaboration, and staff education to enhance technology adoption and self‑sufficiency. (10%)

Minimum Education, Knowledge, Skills, and Experience

Graduation from high school and one year in the field of technology related to the position’s role. Computer coursework may be substituted year‑for‑year for the required experience; or an equivalent combination of education and experience. Journey level requires an additional six months experience. Advanced level requires an additional one year of experience.

License or Certification required by statute or regulation

None

Preferred Education, Knowledge, Skills, and Experience

• Experience supporting education, professional training, or accredited Continuing Education (CE)/Continuing Medical Education ( CME ) programs
• Experience in editing audio and video files
• Certification in instructional design
• Experience supporting lecture capture, online learning, or Learning Management System ( LMS ) platforms
• Knowledge of Professional Audio Visual (AV) Equipment (Control Systems, Audio Digital Signal Processors, Power Management, Signal Transport)

License or Certification required by the Department

None

Additional Instructions to Applicant

Job Open Date

Job Open Date 11/10/2026

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at [phone] (Voice/ TTY ) or ADA [e-mail] .

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST .