Audio Video Service Technician

PEAK Technical Services Inc.; Bluffton (SC); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

PEAK Technical Services Inc. in Bluffton, SC is seeking an experienced AV Service Technician to join our client’s team and support on-site and remote service for complex AV and network systems.

The role emphasizes hands-on problem solving, documentation, and maintaining excellent client relations in a dynamic environment. Ideal candidates have at least 3 years in AV installation/service, with expertise in Control4, LAN/WIFI networking, and various low voltage systems.

Qualifications

• Extensive knowledge of AV and network systems.
• Proficiency with Control4 automation and control systems.
• Strong interpersonal and customer service skills.
• Experience installing and servicing various low voltage systems.
• Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound/stereo system setup, and AV installation methods.
• Good driving record and ability to lift up to 50 pounds with power tools.

Responsibilities

• Provide on-site and remote access service for AV and network systems.
• Accurately document problems and maintain records of exemplary service.
• Ensure excellent client relations.
• Troubleshoot advanced low-voltage systems including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and streaming services.

Skills

AV systems knowledge

Control4 automation

Customer service

Networking (LAN/WiFi)

Control system programming

Driving with valid license

Power tools usage

Tools

Lutron

Crestron

URC

Bluebolt

Ubiquiti

OvrC

Job description

#Tech-Pro-Admin-01 Audio Video & Integration Service Technician

Location: Bluffton, SC

Join a great team in one of the Lowcountry's most desirable areas. Enjoy everything Bluffton, SC has to offer—from coastal living and outdoor activities to great restaurants and a welcoming community. Work where others vacation!

Job Summary

We are seeking an experienced AV Service Technician to join our client's team in beautiful Bluffton, SC. This is a great opportunity to utilize your technical skills while enjoying the Lowcountry lifestyle. Competitive pay, benefits, and overtime are offered.

Responsibilities

• Provide on-site and remote access service for AV and network systems.
• Accurately document problems and maintain records of exemplary service.
• Ensure excellent client relations.
• Troubleshoot advanced low-voltage systems, including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and streaming services.

Required Qualifications

• Extensive knowledge of AV and network systems.
• Proficiency with Control4 automation and control systems.
• Strong interpersonal and customer service skills.
• Experience installing and servicing various low voltage systems.
• Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound/stereo system setup, and AV installation methods.
• Good driving record.
• Minimum 3 years' experience in the AV installation/service industry, including remote and control system programming.
• Ability to lift and carry up to 50 pounds and experience working with power tools.

Preferred Experience

• Experience with remote service systems such as Bluebolt, Ubiquiti, OvrC.
• Experience with Lutron, Crestron, and URC systems.
• Industry certification from CEDIA, Infocomm, ISF, or similar.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

Key Skills and Qualities

• Strong technical, communication, and computer skills.
• Certifications from CEDIA and Infocomm are a plus, as well as lighting control and shade experience.
• Previous experience as an Audio/Video Lead Technician or A/V Home Automation Technician.
• Knowledge of LAN and wireless LAN (WIFI) configuration for Class A/small to medium/residential networks.
• Experience installing network hardware and terminating network cabling.
• Basic computer operation skills, universal remote programming, audio distribution, and video distribution knowledge.
• High level of interpersonal ability, patience, and customer service skills.
• Ability to form meaningful and fruitful relationships with both customers and employees.
• Good driving record.