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M3 Technology Group seeks an experienced AV Programmer to design, configure, test, and support commercial audiovisual systems. You will work with Engineering, Project Management, and Installation teams to ensure projects meet requirements and client expectations.
The ideal candidate has expertise in Q-SYS, Crestron, Extron, and AMX, with strong troubleshooting and communication skills. Travel to job sites may be required up to 65% depending on location.
Description
This position is open to candidates in the following locations: Nashville, TN, Knoxville, TN, or Louisville, KY.
At M3 Technology Group, we help industry leading organizations connect their teams and customers so they can communicate, defend, save, and educate without technology getting in the way. With our 20-year history and award-winning track record, we are a trusted technology solutions partner.
M3s core values define who we are and how we conduct ourselves as we work together to achieve our purpose. They reflect our culture and commitment to honor our longstanding history of excellence while preparing ourselves to compete in the future.
The AV Programmer is responsible for programming, configuring, testing, commissioning, and supporting commercial audio-visual systems. This role works closely with Engineering, Project Management, Installation, and customers to ensure systems are properly programmed, integrated, documented, and delivered according to project requirements.
The ideal candidate is a technically skilled and dependable self-starter with experience programming Q-SYS, Crestron, Extron, and/or AMX systems. Strong troubleshooting, communication, and customer service skills are essential.
· Program and configure AV control systems, including Q-SYS, Crestron, Extron, and AMX.
· Develop, modify, and maintain control system code based on project requirements.
· Program and configure DSPs, Video Wall Processors, and other AV devices.
· Configure conferencing systems and endpoints, including Cisco, MTR, Zoom and Google solutions.
· Configure IP-addressable AV devices and integrate equipment with customer networks.
· Review project drawings, specifications, scopes of work, and system documentation prior to programming.
· Coordinate with Engineering regarding design questions, programming requirements, and drawing revisions.
· Develop graphical user interfaces for touch panels and other control devices.
· Submit user interface designs for review and approval when required.
· Ability to effectively leverage AI tools for assigned responsibilities.
· Test and commission AV systems to verify proper operation and compliance with project requirements.
· Troubleshoot programming, control, audio, video, conferencing, and switching issues.
· Verify system functionality, control sequences, signal routing, and user operation.
· Identify deficiencies and coordinate corrective actions through final system
completion.
· Support customer training, acceptance testing, and customer turnover as
required.
· Communicate project status, manpower needs, risks, and field issues with Project Management.
· Ensure field changes, redlines, and required project documentation are accurate and completed.
· Escalate scope changes, unforeseen conditions, and customer requests before additional work is performed
· Ensure programming files, device configuration files and other required project documentation are uploaded to M3 Central Storage.
· Conduct or provide support as required of customer training and system turnover.
· Regular and predictable attendance as scheduled.
· Work cooperatively with others.
· Other duties as assigned.
· Depending on location, travel to job sites is required up to 65%.
· Excellent communication and interpersonal skills, both verbal and written communication
· Minimum of a High School Diploma or equivalent
· Minimum of 5 years Audio Visual experience preferred
· Certified in AMX, Crestron, Extron, Biamp or QSCprogramming or obtain one manufacture certification within 12 months of employment.
· Valid driver's license with appropriate driving record
· Ability to sit for prolonged periods of time
· Ability to use computer for long periods of time
· Ability to lift up to 50 lbs
· Ability to climb ladders
· Be able to pass drug screen and background check