Audio Alarm Tech Specialist — 24/7 Security Response

Rapid Response Monitoring; Corona (CA); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Annual salary increases

Medical, Dental, Vision

Paid Vacation and Sick Time

Job summary

Rapid Response Monitoring is seeking an experienced Audio Alarm Technology Specialist in Corona, CA. This role involves monitoring and responding to alarms, handling customer queries, and collaborating with team members.

Applicants should hold an associate degree or have equivalent military experience and must be proficient in communication and customer service skills. The position offers competitive pay at $25 per hour and comprehensive benefits.

Qualifications

• Successfully clear drug screen and background check to meet industry and security licensing requirements.
• Ability to be licensed in all required areas and obtain Department of Defense security clearance.

Responsibilities

• Monitor, process, and respond to SONITROL alarms in accordance with procedures.
• Handle inbound calls and provide customer support.
• Process outbound calls to customers and authority agencies.

Skills

Proficiency with Microsoft Office

Basic business writing

Effective communication skills

Education

Associate degree or equivalent

2+ years of customer service experience

Job description

Rapid Response Monitoring is seeking an experienced Audio Alarm Technology Specialist in Corona, CA. This role involves monitoring and responding to alarms, handling customer queries, and collaborating with team members.

Applicants should hold an associate degree or have equivalent military experience and must be proficient in communication and customer service skills. The position offers competitive pay at $25 per hour and comprehensive benefits.