Audience Growth & Experience Manager (Arts nonprofit)

Centerfortheartsnh; New Hampshire; Hybrid; USD 28,000 - 34,000; Part time

Job summary

Center for the Arts in New London, NH seeks an energetic Audience Development and Experience Manager to drive awareness, attendance, and advocacy for CFA programs. You will oversee marketing, communications, and events, and convert data into insight to improve audience experiences and support development efforts.

The role is part-time (20–25 hours/week) with on-site presence, occasional evenings and weekends, and potential growth to full-time with benefits as CFA expands.

Qualifications

• Prior experience in event coordination, community engagement, volunteer management, nonprofit operations, or a related field.
• Strong written and verbal communication skills.
• Proficiency with standard office and productivity tools; experience with a CRM is a plus.
• A demonstrated ability to build and maintain positive relationships with a wide range of stakeholders.
• A track record of taking initiative, following through, and delivering results.

Responsibilities

• Driving Awareness, Attendance, and Advocacy for all CFA Programs and Content.
• Managing content creation and overseeing content distribution for all exhibitions, programs, performances, and events.
• Driving consistent and significant growth in program attendance and participation, as well as community followership and advocacy.
• Actively tracking reach, engagement, journeys, behavior, advocacy, and other key metrics as a closed loop process for ensuring continuous improvement in segmentation, messaging, and related actions.
• Understanding and measuring what makes for great experiences for the organization’s various constituents.
• Documenting and recommending policy, process, and system changes to reduce/eliminate experience detractors and/or frictions, while introducing other changes to elevate experiences.
• Overseeing implementation of desired changes.
• Managing data in the central database (CRM) for interactions with donors, grant‑making organizations, foundations, sponsors, and members.
• Supporting the Executive Director and Development Committee of the Board with CRM analysis and actionable insight.
• Supporting the same on development and leadership of related events.
• Ownership of data inputs, tracking and performance analytics around all programs, product, and content.

Skills

Communication

Attention to detail

Brand building

Organization

CRM tools

Data analysis

Team collaboration

Event coordination

Tools

CRM

Job description

Center for the Arts in New London, NH seeks an energetic Audience Development and Experience Manager to drive awareness, attendance, and advocacy for CFA programs. You will oversee marketing, communications, and events, and convert data into insight to improve audience experiences and support development efforts.

The role is part-time (20–25 hours/week) with on-site presence, occasional evenings and weekends, and potential growth to full-time with benefits as CFA expands.