Audi/Volkswagen Diagnostic Technician

Swickard Auto Group; Palo Alto (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Join a leading automotive group as an Audi/Volkswagen Diagnostic Technician, where you will connect with customers, troubleshoot complex vehicle issues, and work with advanced diagnostic equipment. Opportunities for career growth through paid manufacturer training and a supportive team culture await you.

Benefits

Career development opportunities

Paid manufacturer training

Competitive salary

Positive team culture

Qualifications

• Must demonstrate high 'HQ' (Hospitality Quotient).
• Master Technician certification or ASE Certification is preferred.
• Prior experience using automotive diagnostic equipment.

Responsibilities

• Use diagnostic equipment to scan vehicles for codes and identify problems.
• Repair or replace faulty components as needed.
• Communicate with customers about the status of their vehicle repairs.

Skills

Problem-solving

Analytical skills

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Job description

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Join to apply for the Audi/Volkswagen Diagnostic Technician role at Swickard Auto Group

Description

The

Description

The Audi/Volkwagen Diagnostic Technician specializes in using advanced diagnostic equipment to identify and troubleshoot problems in vehicles.

Responsibilities

Technical Expertise:

• Use diagnostic equipment to scan vehicles for codes and identify potential problems.
• Analyze diagnostic data to pinpoint the root cause of issues.
• Perform tests and inspections to verify diagnoses.
• Repair or replace faulty components as needed.
• Stay up-to-date with the latest diagnostic equipment and techniques.
  
  

Customer Service

• Communicate with customers about the status of their vehicle repairs.
• Ensure customer satisfaction by providing high-quality service.
  
  

Administrative Tasks

• Complete necessary paperwork, including repair orders and work estimates.
• Manage inventory of parts and supplies.
• Maintain a clean and organized work area.
  
  

Other duties as assigned.

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Certifications: Master Technician certification and/or ASE Certification
• Experiences: Prior experience using automotive diagnostic equipment. Prior automotive technician experience preferred.
• Skills:
• Strong knowledge of automotive systems and components.
• Ability to use advanced diagnostic equipment and software.
• Strong problem-solving and analytical skills.
• Ability to interpret diagnostic data accurately.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
  
  

Physical Requirements

• Ability to stand, walk, and sit for extended periods of time.
• Ability to lift and carry heavy objects.
• Ability to work in a noisy and sometimes dirty environment.
• Ability to use hand tools and power tools.
• Good eyesight and hearing.
• Ability to work in a physically demanding environment.
  
  

Benefits Of Working At Swickard

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more!
• Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
• Positive Culture - Be part of a supportive and collaborative team.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.
  
  

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
  
  

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Motor Vehicle Manufacturing

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