Auction Listing Production Specialist

CDS Global; Lansing (MI); À distance; USD 66 000 - 70 000; Plein temps

Avantages offerts par ce poste

Hybrid/Remote work flexibility

Medical, dental, vision insurance

401(k) Company match

Professional development opportunities

Résumé du poste

Bring a Trailer is seeking a Production Specialist to guide sellers from submission to a successful auction. You’ll prepare listings, coordinate updates, and provide empathetic support, ensuring accuracy and timely communication with sellers.

The role emphasizes strong writing, organization, and a passion for collector cars, with the option to work remotely within the US. Base pay ranges from $66,000 to $70,000 per year.

Qualifications

• 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent).
• Strong writing and editing skills with an ability to present detailed information clearly and accurately.
• Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style.
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders.
• Problem-solving mindset with the ability to navigate challenges independently while knowing when to escape.
• Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus.
• Adaptable, proactive, and eager to support evolving team and business needs.

Responsabilités

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards.
• Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness.
• Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication.
• Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy.
• Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals.
• Track listings through internal systems and act as the subject matter expert on each listing’s history.
• Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch.
• Contribute to special projects and process improvements as needed.

Connaissances

Customer support

Content production

Technical writing

Writing and editing

Interpersonal skills

Organizational skills

Automotive knowledge

Description du poste

Bring a Trailer is seeking a Production Specialist to guide sellers from submission to a successful auction. You’ll prepare listings, coordinate updates, and provide empathetic support, ensuring accuracy and timely communication with sellers.

The role emphasizes strong writing, organization, and a passion for collector cars, with the option to work remotely within the US. Base pay ranges from $66,000 to $70,000 per year.