AU Insurance Broker Support

My Work Space; United States; Remote; USD 40,000 - 65,000; Full time

Job summary

My Work Space is seeking an AU Insurance Broker Support to assist our Australian client's insurance team with day-to-day administration, client servicing and policy support. This remote role is ideal for someone wanting to grow in a supportive team.

You will work with brokers on quotes, renewals, endorsements and new business, prepare documentation, liaise with insurers, and keep records up to date. Experience in Australian insurance and familiarity with Sunrise/Winbeat systems is a plus.

Qualifications

• At least 1 year of experience supporting the Australian insurance industry (broking, underwriting, claims or admin).
• Insurance certification (e.g. ANZIIF or Certificate IV in Insurance Broking) is an advantage.
• Familiarity with Australian insurance products and terminology (home, motor, business packs, public liability).
• Strong written and spoken English

Responsibilities

• Support brokers and account managers with quotes, renewals, endorsements and new business across personal and commercial lines.
• Prepare and process insurance documentation, including quote comparisons, proposals, invoices and certificates of currency.
• Liaise with insurers and underwriters by email and phone to obtain quotes and follow up on outstanding items.
• Assist clients with general enquiries, policy changes and the claims process.
• Keep client and policy records accurate and up to date in the insurance management system.
• Manage renewal lists and follow-ups so deadlines are met.

Skills

English proficiency

Organised

Time management

Education

ANZIIF certificate or Cert IV in Insurance Broking

Tools

Microsoft Office

Sunrise

Winbeat

Insight

IBais

Job description

We're looking for an AU Insurance Broker Support to assist our Australian client's insurance team with
day-to-day administration, client servicing and policy support. This role suits someone with
experience in the Australian insurance industry who wants to grow their career in a supportive remote
team.

What you will do

• Support brokers and account managers with quotes, renewals, endorsements and new business
  across personal and commercial lines
• Prepare and process insurance documentation, including quote comparisons, proposals, invoices
  and certificates of currency
• Liaise with insurers and underwriters by email and phone to obtain quotes and follow up on
  outstanding items
• Assist clients with general enquiries, policy changes and the claims process
• Keep client and policy records accurate and up to date in the insurance management system
• Manage renewal lists and follow-ups so deadlines are met
• Follow internal procedures and Australian compliance requirements as directed by the team

What we are looking for

• At least 1 year of experience supporting the Australian insurance industry (broking, underwriting,
  claims or insurance admin)
• Insurance certification (e.g. ANZIIF or Certificate IV in Insurance Broking) is an advantage
• Familiarity with Australian insurance products and terminology (e.g. home, motor, business packs,
  public liability)
• Strong written and spoken English
• Organised, detail-oriented and able to manage multiple tasks and deadlines
• Comfortable using Microsoft Office; experience with insurance systems such as Sunrise, Winbeat,
  Insight or iBais is a plus