Attractions Operator

Natural Bridge Caverns, Inc.; San Antonio (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Paid vacation and sick time

Tuition reimbursement

Free admission for you and your immedi

Referral bonuses

Employee discounts for retail and Food

Career advancement opportunities

Job summary

Natural Bridge Caverns in San Antonio, TX, is seeking energetic Attractions Operators to staff our caves, shops, café and attractions. Both part-time and full-time positions are available, with opportunities to grow within the company.

You will handle daily operations, safety guidelines, guest questions, equipment maintenance, cleaning duties, and teamwork to ensure an exceptional guest experience. If you love learning, sharing knowledge about caves, and connecting with visitors, this is the

Qualifications

• Clear and engaging communication with guests.
• Passion for caves, education, and discovery; eager to share knowledge.
• Strong time management to ensure smooth attractions operation.
• Welcoming, positive attitude to create a great guest experience.
• Willingness to learn procedures, cross-train, and grow within the company.

Responsibilities

• Operate daily Twisted Trails, Maze, and BAT operations including groups and POS transactions.
• Follow safety guidelines and report equipment issues to leadership.
• Explain attraction procedures and answer guest questions professionally.
• Maintain equipment and assist with repairs as needed.
• Assist with cleaning duties and ensure guest areas are orderly.

Skills

Effective Communication

Enthusiasm

Organized

Charismatic and Positive

Team-Oriented

Punctual

Knowledgeable

Job description

We’re looking for friendly, part-time and full-time employees to staff our caves, shops, café and attractions. Here is your chance to become a member of the Natural Bridge Caverns family.

Position:Attractions Operator

Location: San Antonio, TX

Job Id:341

# of Openings:1

Job Title

Attractions Operator

Overview

We’re looking for energetic Attractions Operators who love learning and are looking to grow within our company. Operators are responsible for upholding our values of integrity, teamwork, stewardship, and excellence while creating a world where people feel connected to one another and the land – above ground and below. If you’re interested in learning every day, meeting unique and fun guests, and forging fun relationships with your coworkers, Natural Bridge Caverns is the right place for you!

Key Responsibilities

• Operations: Complete all daily Twisted Trails, Maze, and BAT operations including operating groups, emergency takedown practice, and POS transactions.
• Safety Guidelines: Abide by all Ropes Courses Inc. Guidelines as well as all Natural Bridge Caverns safety guidelines.
• Reporting: Report any equipment issues to a member of Attractions Leadership.
• Equipment: Maintain equipment including harnesses, zip line trolleys, course tethers, radios, and water jugs.
• Repair: Be aware and proficient in equipment repair and logging those repairs.
• Guest Relations: Explain attractions procedures and answer guest questions in a knowledgeable and professional manner.
• Maintain a Clean Environment: Participate in beginning and end-of-day cleaning duties including sweeping, mopping, cleaning restrooms, checking guest lockers, collecting trash, and closing access control points.
• Other Duties: May be assigned tasks as needed to consistently ensure guest satisfaction, maintain cleanliness, and uphold safety standards.

Qualifications

• Effective Communication: Ability to convey information clearly and engagingly.
• Enthusiasm: Passionate about caves, education, and discovery and excited to share knowledge with others.
• Organized: Manages time and scheduling well and ensures attractions run smoothly.
• Charismatic and Positive: Creates a welcoming and enjoyable atmosphere for guests.
• Team-Oriented: Willing to work with a team and assist others in their duties.
• Punctual: Comes to work on time and ready to work.
• Knowledgeable: Willingness to learn existing and new procedures, cross train in other departments, and grow within the company.

Essential Functions

• Must be able to remain in a stationary position 50% of the time
• Occasionally move about their designated area to access supplies
• Occasionally ascend/descend ladders
• Ability to communicate information and ideas so that others will understand & exchange accurate information in these situations
• Observe details in close range (within a few feet of the observer)
• Move boxes weighing up to 20 pounds across park areas for various needs
• Work in outdoor weather conditions

What We Offer

• Flexible Schedules
• Paid vacation and sick time
• Tuition reimbursement
• Free admission for you and your immediate family
• Referral bonuses
• Employee discounts for retail and Food & Beverage items
• Career advancement opportunities

Full-Time Employees are also eligible for health and dental benefits, life insurance, 401K, paid holidays, Volunteer time off, and more!

Commitment to Inclusion

At Natural Bridge Caverns we foster a collaborative environment where every team member is valued, respected, and empowered to contribute their unique perspectives and talents. We are an Equal Opportunity Employer, celebrating diversity, and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Additional information can also be found at naturalbridgecaverns.com

Welcome to Natural Bridge Caverns, a Texas family-owned and operated premier natural attraction where adventure and excitement await at every turn.