Attractions Operations & Guest Experience Manager

Malibu Jack's; Fredericksburg (VA); Sur place; USD 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Medical insurance

401(k)

Paid time off

Dental and vision coverage

Life insurance

Résumé du poste

Five Star Parks & Attractions in Fredericksburg, VA, is seeking an Operations Manager to lead a team of attraction operators, technicians, and guest services staff. You will plan and execute daily operations to maximize productivity while maintaining safety and delivering exceptional guest experiences.

Ideal candidates bring leadership experience, a strong safety mindset, and a commitment to hospitality. This full-time role requires weekend availability and a hands-on approach to improving park

Qualifications

• Must be at least 21 years of age.
• Must have a high school diploma or GED; or equivalent combination of relevant education and experience.
• Must have at least one year of management or supervisory experience.
• Experience in Restaurant/Food & Beverage Management is required.
• Must be able to work weekends and holidays.
• Must be able to work up to 45 hours per week, available every weekend.
• Able to stand for long periods of time.
• Able to lift 39lbs unaided.
• Valid driver’s license required.
• Authorized to work in the United States.

Responsabilités

• Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions.
• Implement strategies to enhance team performance, safety protocols, and customer service initiatives.
• Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction.
• Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards.
• Oversee scheduling, inventory control, and supply management to ensure smooth operations.
• Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise.
• Strong leadership with a focus on developing talent and a positive work environment.
• Attention to detail and commitment to operational excellence.
• Passion for hospitality and delivering exceptional customer service.

Description du poste

Five Star Parks & Attractions in Fredericksburg, VA, is seeking an Operations Manager to lead a team of attraction operators, technicians, and guest services staff. You will plan and execute daily operations to maximize productivity while maintaining safety and delivering exceptional guest experiences.

Ideal candidates bring leadership experience, a strong safety mindset, and a commitment to hospitality. This full-time role requires weekend availability and a hands-on approach to improving park