Attractions Attendant — Ride Ops & Guest Safety

Elmwood Park Zoo; Norristown (Montgomery County); On-site; USD 18,000 - 23,000; Part time

Job summary

Elmwood Park Zoo in Norristown, PA is seeking a part-time team member to support ride operations, ticketing, and guest services. The role requires maintaining safety, handling cash, and delivering friendly service to visitors.

You must be 21+, have a valid driver's license, and be able to work weekends and holidays; previous ride operation experience is preferred. The schedule varies with events and weather, and shifts run roughly 9:00AM to 5:30PM with some nights.

Qualifications

• Must be at least 21 years old.
• Valid Driver’s License and comfortable driving tractors/vehicles.
• Seasonal, part-time with at least three days per week including some evenings and holidays.
• Previous ride operating experience preferred.
• Bilingual a plus.
• Two forms of official ID; background checks required.

Responsibilities

• Assist the Zoo in fostering appreciation of wildlife and the environment.
• Help ensure safety, cleanliness, and efficiency in all operation areas.
• Follow all policies and procedures for the department and the Zoo.
• Be trained in attractions like ticket sales, barrel train, carousel, giraffe feedings.
• Monitor guests on rides to maintain safety at all times.
• Maintain safety standards for enjoyable attraction experiences.
• Collect and scan tickets at each attraction location.
• Verify ticket validity for assignments and expiration dates.
• Contribute to daily neatness and organization of the department.
• Balance cash drawer, handle payments, and operate POS.
• Assist with seasonal and special event programming.
• Communicate effectively with adults and children in groups and alone.
• Respond to guest inquiries and direct guests to appropriate parties.
• Inform managers of comments, complaints, or concerns.
• Assist in Guest Services as needed; perform other duties as assigned.

Skills

Vehicle/Ride Ops

Cash Handling

Customer Service

Job description

Elmwood Park Zoo in Norristown, PA is seeking a part-time team member to support ride operations, ticketing, and guest services. The role requires maintaining safety, handling cash, and delivering friendly service to visitors.

You must be 21+, have a valid driver's license, and be able to work weekends and holidays; previous ride operation experience is preferred. The schedule varies with events and weather, and shifts run roughly 9:00AM to 5:30PM with some nights.