Attraction Ambassador- Eiffel Tower - Part Time (Paris LV)

Caesars Entertainment Corporation; Las Vegas (NV); On-site; USD 19,000 - 25,000; Full time

Job summary

Caesars Entertainment Corporation is seeking Eiffel Tower Experience Ambassadors (Operations) in Las Vegas. You will greet guests, share the Tower’s history, and escort guests to and from the Viewing Deck, operating in a fast-paced, guest-focused environment.

You will be trained in system controls and play a key role in audience control, ensuring safety and an exceptional guest experience across Caesars properties.

Qualifications

• Prioritise guest safety and service excellence.
• Able to communicate clearly with guests and team members.
• Willingness to work various shifts, including holidays and weekends.

Responsibilities

• Greet guests and share history of the Las Vegas Eiffel Tower.
• Escort guests to Viewing Deck and manage elevator interactions.
• Inform lead/supervisor of any guest or system issues.
• Collaborate with team to ensure a safe, exciting experience for Eiffel Tower guests.
• Maintain safety protocols and comply with company policies.
• Monitor deck capacity and VIP/ADA guest needs.

Skills

Customer service

Communication

Shift flexibility

Safety awareness

Education

High School Diploma

Job description

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence."
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Eiffel Tower Experience Ambassadors (Operations) are responsible greeting customers and sharing the history of the Las Vegas Eiffel Tower in relation to the original in Paris, France. The ambassador must be comfortable riding in a small elevator for an extended length of time, escorting guests to and from the Viewing Deck. Ambassadors will provide great customer service to ensure the guest experience is enjoyable from start to finish. Ambassadors will be trained in system controls and perform overall audience control.

How You Will Create the Extraordinary

• Follow the basic principles of Safety, Courtesy, and Capacity as they relate to the Eiffel Tower.
• Inform lead/supervisor of any guest or system related problems during their shift.
• Work in various job areas, including Ticket Taker, Elevator, and Viewing Deck. Assist in interactions with VIP or Group guests.
• Collaborate with other team members to create a safe, exciting experience for Eiffel Tower guests.
• Comply with and uphold company expectations, including the Code of Commitment, policies, procedures, and industry regulations. Stay informed of property promotions, programs, and amenities.
• Elevator Operator Responsibilities:
• Clearly articulate pertinent information about our Eiffel Tower and its comparison to the original. This speech must be memorized.
• Answer guests' questions about the Tower and its surroundings.
• Handle bio spills, as some guests may become ill during the elevator ride.
• Chat with guests and suggest other attractions, shows, and restaurants across all Caesars properties.

Tower Responsibilities:

• Maintain a constant count of guests on the viewing deck, ensuring it does not exceed 96.
• Manage the queue line, preparing guests for descent with no more than 10 per elevator.
• Read the anemometer and understand high wind limitations to ensure guest comfort and safety. If wind speeds exceed 39 mph, prepare guests to exit the viewing deck.
• Oversee the VIP entrance on the casino level, designated for VIP casino guests and guests requiring assistance, such as ADA guests.
• Contact the elevator operator to inform them of a VIP or an "Assist" guest waiting to go to the top.

Ticket Validator Responsibilities:

• Understand ticket offerings and operate the ticket scan device with minimal technical ability.
• Act as an ambassador for both the attraction and the casino, assisting and directing guests as needed.
• Follow the basic principles of Safety, Courtesy, and Capacity as they relate to the Eiffel Tower.
• Inform lead/supervisor of any guest or system related problems during their shift.
• Work in various job areas, including Ticket Taker, Elevator, and Viewing Deck. Assist in interactions with VIP or Group guests.
• Collaborate with other team members to create a safe, exciting experience for Eiffel Tower guests.
• Comply with and uphold company expectations, including the Code of Commitment, policies, procedures, and industry regulations. Stay informed of property promotions, programs, and amenities

What You Will Need

• Possess inherent customer service skills, a passion for customer care, and a commitment to proactive service.
• Ensure the safety of all guests, team members, and other employees at all times. Secure all decks and platforms during closing hours.
• High School Diploma preferred
• Ability to effectively communicate in a friendly, courteous manner with guests, employees, management, and the public.
• Willingness to work various shifts and hours, including holidays and weekends.
• Effectively manage time and perform multiple tasks simultaneously.
• Uphold and demonstrate the highest level of integrity in all situations, recognizing the standards required by a regulated business.

ADDITIONAL REQUIREMENTS

• Must be at least 18 years old
• High School Diploma preferred
• Proficiency in English.

About Us

As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.