Attorney-Represented Bodily Injury Claims Adjuster - National General

Allstate Insurance; California (MO); On-site; USD 41,000 - 100,000; Full time

Job summary

An established industry player is seeking a Bodily Injury Telephone Adjuster to join their dynamic team. This role involves investigating and managing bodily injury claims while ensuring customer needs are met with exceptional service. The ideal candidate will possess strong analytical skills and a keen attention to detail, making informed decisions on coverage and liability. Join a company that values diversity and inclusion, and offers a flexible work environment where your contributions will make a significant impact in the insurance sector.

Qualifications

• Experience in handling homeowner, commercial, or auto liability claims.
• Ability to obtain and maintain adjuster licenses.

Responsibilities

• Investigate and confirm facts of loss for automobile accidents.
• Determine coverage, liability, damages, and negotiate claims.

Skills

Analytical Skills

Customer Service Orientation

Time Management

Problem-Solving

Communication Skills

Education

Bachelor's Degree

2+ Years of Related Experience

Tools

Microsoft Word

Microsoft Outlook

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto, accident, and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents and directly to consumers.

Job Description

National General Insurance is currently hiring an experienced Bodily Injury Telephone Adjuster. The ideal candidate will be based in one of the following Pacific time zone states: California, Nevada, Washington, Oregon, Arizona, and possess experience in handling homeowner, commercial, or auto liability claims. Litigation experience may be necessary for this role.

The ideal candidate will possess strong analytical skills, excellent attention to detail, and the ability to effectively manage and negotiate claims. Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages, and otherwise adjusts and negotiates claims within the limit of authority.

Key Responsibilities

1. Handles investigation regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation) with the exercise of discretion and independence within increased level of authority.
2. Applies an intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
3. Determines subrogation or fraud potential and how to handle.
4. Identifies customer needs and works to meet those needs using appropriate customer service skills.
5. Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.
6. For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve the best outcome.

Supervisory Responsibilities

This job does not have supervisory duties.

Preferred Qualifications

Education and Experience

• Bachelor's degree preferred or equivalent experience.
• 2 or more years of related experience.

Certificates, Licenses, Registrations

• Ability to obtain and maintain adjuster licenses as required.

Functional Skills

• Customer service orientation.
• Strong verbal and written communication skills.
• Strong time management skills from a global case management and pending perspective.
• Effective problem-solving and analytical skills; ability to detect differences and issue recognition from multiple sources.
• Proficient in Word and Outlook.

Compensation

Pay Range: $41,200.00 - $99,190.00, may vary based on internal equity, skills, knowledge, and experience. Additional financial components and benefits are included as part of the total rewards package.

Company Overview & Values

At National General, we foster a flexible environment that embraces connection and belonging, with recognition for diversity and inclusion. We aim to empower our employees to lead, drive change, and give back.

About National General

Headquartered in New York City, National General has a strong financial rating and a rich history dating back to 1939. We provide a variety of insurance products, including personal and commercial auto, homeowners, umbrella, recreational vehicle, and niche insurance products.

Benefits & Equal Opportunity Statement

We are an Equal Opportunity employer, committed to diversity and inclusion. Candidates must be authorized to work in the U.S. without sponsorship. For assistance or accommodations, contact our main office at [phone].