ATTENDANT - ROOM HOUSEK

BENCHMARK; Cincinnati (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

BENCHMARK is looking for a Housekeeper in Cincinnati, Ohio. Responsibilities include engaging with guests and ensuring cleanliness in assigned areas. Ideal candidates should have prior housekeeping experience, good communication skills, and the ability to lift at least 25 lbs.

The position will require candidates to maintain a neat and pleasant demeanor while working efficiently in a team environment.

This role contributes to guest satisfaction and overall resort quality, aligning with the company's commitment to diversity and inclusion.

Qualifications

• Previous housekeeping experience is desirable.
• Ability to work on feet for long periods.
• Ability to lift and carry up to 25 lbs.

Responsibilities

• Engage with guests to ensure satisfaction.
• Maintain cleanliness of assigned areas.
• Report hazards and maintain safety standards.

Skills

Housekeeping experience

Effective communication skills

Good time-management skills

Neat, pleasant personality

Tools

Spray bottles

Vacuums

Mops

Brooms

Job description

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Keep the work cart orderly and properly stocked
• Properly utilize equipment, supplies, and guest amenities
• Maintain thorough cleanliness and sanitation of assigned guest areas
• Daily change and inspection of linens and towels following the Green Program standards
• Practice safety standards, be aware of hazards (broken glass, electrical cords, leaks, locks, suspicious persons) and report appropriately
• Respect guests’ property and exercise responsible care of equipment
• Report to work on time, maintain accurate time records, and follow proper standards for room issuance
• Remain alert, courteous, and helpful to guests and coworkers always
• Perform other related duties as requested by the Floor Supervisor

Qualifications

• Housekeeping experience desirable
• Neat, pleasant personality
• Good time‑management skills
• Ability to work on feet for an extended period
• Effective communication skills
• Ability to read room numbers, dates, and basic instructions
• Ability to move, traverse, and position self to reach corners, high places; observe conditions, detect odors, and navigate carts up to 100 lbs in tight spaces
• Proficiency in operating equipment such as spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters
• Lift, carry, and position loads of at least 25 lbs

Compensation

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & deep experience, certifications and specific office location. Compensation may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.