Attendant Room

InterContinental Hotels Group; Augusta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Room Attendant to ensure that rooms and suites are always fresh and welcoming for guests. In this physical role, you will be responsible for maintaining cleanliness and organization, assisting guests with their needs, and following safety procedures. Join a passionate team that values innovation and collaboration, and make a difference in the guest experience every day. If you are fit, enthusiastic, and ready to embrace your ambition, this opportunity is perfect for you.

Qualifications

• Physical role requiring fitness and strength for lifting and moving items.
• Basic literacy and math skills are necessary for the position.

Responsibilities

• Ensure rooms are clean and welcoming for guests.
• Assist guests with requests and maintain supplies.
• Follow safety procedures and report any issues.

Skills

Fitness

Strength

Literacy skills

Flexible attitude to shifts

Job description

Hotel Brand: IHG Army Hotels
Location: United States, Georgia, Fort Gordon

Hotel: Griffith Hall (MFGRA), Griffith Hall, 250 Chamberlain Ave., 30905

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Key Accountabilities

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed.
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You may need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

Who we are

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.