Attendant Mian

Rivers Casino; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

Rivers Casino Pittsburgh is seeking friendly Restaurant Attendants to provide top-notch service at the Mian Restaurant. You will welcome guests, assist with orders, and help maintain a clean, safe dining environment.

Ideal candidates show great communication, can work under pressure, and are willing to complete required training such as RAMP. Flexibility for holidays and varied shifts is expected in a fast-paced casino setting.

Qualifications

• Exceptional interpersonal communication skills for guest interactions.
• Ability to work efficiently under pressure.
• Previous experience in a similar role is advantageous.
• Punctual and consistent in attendance.
• Ability to complete RAMP Training.
• Strong teamwork and communication skills.

Responsibilities

• Welcome guests with a warm smile and ensure needs are met promptly and courteously.
• Demonstrate understanding of all operational procedures related to the role.
• Prepare the restaurant for business and maintain cleanliness and proper setup.
• Know the menu items, specials and prices to assist with orders.
• Complete side work and duties efficiently within timeframes.
• Maintain a clean and sanitary work environment.
• Handle guest complaints promptly and courteously.
• Prioritize safety and report incidents to the supervisor.
• Adhere to department rules, side work, and cash handling procedures.
• Other duties as assigned.

Skills

Interpersonal skills

Under pressure work

Teamwork

Punctuality

RAMP training

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Description

Position Overview: Our Restaurant Attendants play a pivotal role in ensuring exceptional customer experiences at the Mian Restaurant within the vibrant Rivers Casino Pittsburgh. We are seeking friendly, dedicated individuals with a passion for providing top-notch service. As a Restaurant Attendant, you will embody our commitment to prompt, professional, and courteous service, making every guest feel welcomed and valued.

Responsibilities:

• Welcome guests with a warm smile and ensure their needs are met promptly and courteously.
• Demonstrate a comprehensive understanding of all operational procedures related to the role.
• Prepare the restaurant for business, maintaining a keen eye for cleanliness and proper setup.
• Familiarize yourself with the menu, including items, specials, and prices, to provide accurate and complete order-taking assistance.
• Complete all assigned side work and additional duties efficiently and within designated timeframes.
• Ensure a consistently clean and sanitary work environment.
• Handle guest complaints or issues promptly and with a courteous demeanor.
• Prioritize safety and accident prevention, promptly reporting any incidents to the supervisor and completing necessary paperwork.
• Adhere to all departmental rules, side work assignments, and cash handling procedures.
• Other duties as assigned.

Qualifications:

• Exceptional interpersonal communication skills for effective interaction with guests.
• Ability to work efficiently under pressure.
• Previous experience in a similar role is advantageous.
• Punctual and consistent in attendance, adhering to company protocols.
• Ability to complete RAMP (Responsible Alcohol Management Program) Training
• Strong teamwork and communication skills.
• Ability to successfully complete the pre-employment process and work flexible shifts, including holidays.

Physical Requirements:

• Prolonged periods of standing and walking
• Bending, stretching, twisting, reaching, push/pull up to 50 pounds frequently

The above duties and responsibilities are representative. Full job descriptions available upon hire.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.