Banquet Server (Part-Time)

Rivers Casino; Pittsburgh (Allegheny County); On-site; USD 20,664 - 27,552; Part time

Job summary

Rivers Casino is looking for a Part-Time Banquet Server to ensure excellent guest service during events. This role involves setting up banquet spaces, serving food and beverages, and maintaining high cleanliness standards. Ideal candidates will have exceptional communication skills and a cooperative attitude, with prior experience preferred. Responsibilities also include taking orders accurately and adhering to proper service sequences. The position requires flexibility, including evenings and weekends, and the ability to lift up to 50 pounds.

Qualifications

• Prior experience in a similar role is preferred.
• Friendly, cooperative, and helpful demeanor.
• Commitment to maintaining a neat and well-groomed appearance.

Responsibilities

• Adhere to the sequence of service for every guest.
• Set up banquet spaces and ensure cleanliness.
• Serve food and beverages at various banquet events.

Skills

Outstanding interpersonal communication skills in English

Strong teamwork skills

Ability to work effectively under pressure

Willingness to complete R.A.M.P. certification

Job description

Description

Job Title: Banquet Server (Part-Time) at the Rivers Casino

Job Summary

Our team is seeking a Banquet Server to ensure the highest level of service for our guests. The ideal candidate will demonstrate exceptional professionalism and courtesy, with a keen focus on prompt and efficient service delivery. As a Banquet Server, you will play a pivotal role in upholding our standards of excellence in hospitality, ensuring that every guest's experience is memorable and enjoyable.

Key Responsibilities

• Adhere to the sequence of service for every guest, ensuring a consistent and high-quality experience.
• Set up banquet spaces and ensure cleanliness.
• Acquire in-depth knowledge of menu items, specials, and pricing, facilitating informed and helpful interactions with guests.
• Serve food and beverages at various banquet events on the Casino floor, providing attentive and efficient service.
• Take precise orders, maintaining a high level of accuracy and attention to detail.
• Demonstrate familiarity with the current wine list and exhibit a strong understanding of different wine varieties.
• Uphold and set examples of high standards in appearance and work ethic, contributing to a professional and polished work environment.
• Ensure a clean and sanitary work area at all times, emphasizing the importance of hygiene and cleanliness.
• Handle guest complaints or issues promptly and courteously, showcasing strong conflict resolution skills.

Qualifications

• Outstanding interpersonal communication skills in English, enabling effective interaction with both guests and team members.
• Capability to work effectively under pressure, maintaining composure and delivering exceptional service during busy periods.
• Prior experience in a similar role is preferred.
• Friendly, cooperative, and helpful demeanor, with a commitment to maintaining a neat and well-groomed appearance.
• Ability to complete R.A.M.P. (Responsible Alcohol Management Program) certification.
• Strong teamwork skills, demonstrating a cooperative and supportive approach to achieving shared goals.
• Willingness to complete the pre-employment process and work flexible shifts, including weekends and holidays.

Physical Requirements

• Must be able to lift up to 50 pounds frequently.
• Ability to consistently stand, walk, bend, and perform occasional lifting and pushing/pulling tasks within the specified weight limits.

The above duties and responsibilities are representative. Full job descriptions available upon hire.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.