Attendant - Guest Room

Casino Queen, Inc.; Dover, Northern (DE, KY); Hybrid; USD 51,577,000 - 61,992,000; Full time

Benefits offered by this job

Union representation

Job summary

Casino Queen, Inc. is seeking a Hotel Housekeeper in Dover, Delaware. You will clean hotel rooms and bathrooms, replenish amenities, and ensure lighting and window treatments are maintained, with attention to detail.

You will report damaged items and confirm room readiness for arriving guests, while delivering exceptional service. Must be able to pass a background check, understand and communicate in English, and work weekends, holidays, and nights as scheduled.

Qualifications

• High School diploma or better.
• Must pass a background check.
• English language communication required.

Responsibilities

• Ensures hotel rooms and bathrooms are clean with attention to details.
• Report damaged or missing guestroom items to supervisory staff immediately.
• Notify completion of departure room and update status for the next guest.

Skills

Customer service

Communication

Teamwork

Safety awareness

Education

High School or better

Job description

• Ensures the hotel rooms and bathrooms are clean. Responsible for all aspects of cleanliness for the entire room, paying attention to details such as window treatments, replenishment of bathroom amenities and room lighting,


• Responsible for immediately reporting any damaged or missing guestroom items to supervisory staff.


• Responsible for immediate notification of completion of a departure room by dialing in the new vacant and ready room status to make the room available as soon as possible to newly arriving guests.


• Participates in daily inspections of section completed with supervisory staff.


• Provides exceptional customer service


• Work safely, following all established safety rules and regulations.


• Communicate effectively with co-workers, supervisors and guests.


• Follow all relevant policies and procedures.


• Complies with the company’s recycling program standards.


• Perform other duties as assigned.


• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.


• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• $18.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Qualifications

Education

Preferred

High School or better.

Experience

Required

Union Representation: Employment in this position is subject to the terms and conditions of the applicable collective bargaining agreement with Unite Here, including union membership requirements where applicable

Must be able to successfully pass a background check

Must be able to understand and communicate in English and possess good communication skills.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.