Attendant - Guest Room

Bally's; Dover (DE); On-site; USD 10,000 - 60,000; Full time

Job summary

Bally's is seeking a Guest Room Attendant to ensure hotel rooms are clean and provide exceptional customer service. This role requires attention to detail and effective communication skills. Join a leading casino-entertainment company offering competitive salaries and comprehensive benefits.

Benefits

Competitive Salary with annual performance reviews

Comprehensive health coverage plan

401(K)/ Company Match

Access Perks and Childcare discounts

Qualifications

• High school diploma, GED, or equivalent experience preferred.
• Must be able to understand and communicate in English.
• Friendly and cooperative demeanor required.

Responsibilities

• Ensure hotel rooms and bathrooms are clean and well-maintained.
• Report any damaged or missing items to supervisors.
• Provide exceptional customer service to all guests.

Skills

Communication

Customer Service

Attention to Detail

Teamwork

Education

High School Diploma or GED

Job description

Why Bally's?

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role: Attendant - Guest Room

MAJOR FOCUS: Responsible for cleaning hotel guest rooms and for providing exceptional customer service to all guests.

Responsibilities

• Ensures the hotel rooms and bathrooms are clean. Responsible for all aspects of cleanliness for the entire room, paying attention to details such as window treatments, replenishment of bathroom amenities and room lighting,
• Responsible for immediately reporting any damaged or missing guestroom items to supervisory staff.
• Responsible for immediate notification of completion of a departure room by dialing in the new vacant and ready room status to make the room available as soon as possible to newly arriving guests.
• Participates in daily inspections of section completed with supervisory staff.
• Provides exceptional customer service
• Work safely, following all established safety rules and regulations.
• Communicate effectively with co-workers, supervisors and guests.
• Follow all relevant policies and procedures.
• Complies with the company’s recycling program standards.

ADDITIONAL FUNCTIONS:

• Perform other duties as assigned.

Qualifications

• High school diploma, GED, or equivalent experience preferred.
• Must be able to understand and communicate in English and possess good communication skills.
• Must be friendly and cooperative.
• Must be able to report to work on time as scheduled
• Must be able to work weekends, holidays and nights as needed
• Must be able to successfully pass a background check
• Must present an overall professional appearance and report to work in appropriate attire

What’s in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Target Starting Hourly Rate: $15.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!

Qualifications Education

Required

High School

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.