Attendant - Driving

SP Plus Corporation; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in parking management is seeking a customer service representative to ensure a seamless parking experience. Responsibilities include guiding customers, monitoring vehicle counts, and managing traffic flow. Ideal candidates will possess a valid driver's license and strong communication skills, with flexible availability for shifts.

Benefits

Medical, dental, and vision insurance

401(k) plan

Paid time off

Qualifications

• Valid state driver’s license and clean driving record.
• Ability to operate a vehicle with a manual transmission is a plus.
• Availability for flexible shifts, including weekends.

Responsibilities

• Ensure a positive customer experience by assisting clients proactively.
• Guide incoming customers to available parking spaces.
• Monitor vehicle count and assist in locating parked vehicles.

Skills

Communication

Basic math skills

Adaptability

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences, eliminating the need for tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees at more than 4,000 locations across North America and Europe.

We are reinventing parking because it’s essential, ubiquitous, and impacts everyone. Our goal is to power checkout-free experiences everywhere, making daily living, working, and playing more seamless and saving valuable time.

Responsibilities

What you’ll do

• Ensure a positive customer experience by assisting clients proactively and communicating effectively.
• Guide incoming customers to available parking spaces for a smooth parking process.
• Monitor vehicle count on-site during your shift as needed.
• Issue violation warnings to tenants and visitors violating garage policies; patrol parking levels as required.
• Assist customers in locating their parked vehicles.
• Maintain punctuality and uniform compliance for scheduled shifts.
• Manage traffic flow at entrances and exits as necessary.
• Support maintenance and repair of parking equipment and perform general tasks as directed by the Facility Manager.
• Report accidents, violations, safety hazards, or unusual occurrences promptly to the Facility Manager.
• Communicate issues such as debris or spills to the garage office.
• Fill in for Valets when authorized and necessary.
• Develop comprehensive knowledge of all garage areas, major streets, landmarks, and freeways to assist customers effectively.
• Assist the Facility Manager with additional duties as required.

Qualifications

What you need

• A valid state driver’s license, current address, and a clean driving record.
• Ability to safely operate a vehicle with a manual transmission is a plus.
• Availability to work flexible shifts, including second, third shifts, and weekends.
• Proof of legal eligibility to work in the U.S. (provide valid documentation if hired).
• Ability to communicate accurately and professionally with customers and colleagues.
• Basic math skills for handling currency and understanding instructions, emails, and memos.
• Ability to follow instructions and adapt calmly to changing situations.

Salary Range: $15.00 - $16.00 per hour

Benefits: Eligible employees can participate in medical, dental, vision, flexible spending accounts, disability insurance, life insurance, accident insurance, 401(k), and paid time off.

SP+ is an equal opportunity employer. We are committed to recruiting, hiring, training, and promoting without regard to race, color, religion, sex, age, national origin, citizenship, marital status, sexual orientation, gender identity, disability, or other protected classes. Harassment or retaliation against employees or applicants based on these characteristics is not tolerated.

Right to Work Poster

SP+, a Metropolis Company, may use an automated employment decision tool (AEDT) to assess your application. Data relevant to your candidacy, including personal information, may be retained as part of your employee records if hired.

If applying for a position in New York City and needing accommodations or have questions about data retention, contact [e-mail].

Location

US-MD-BALTIMORE