Attendant Customer Service Slots - On Call

Sam's Town Hotel & Gambling Hall, Las Vegas; Las Vegas (NV); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company where you can provide exceptional guest service on the Slot floor. This part-time role involves assisting guests with questions, verifying jackpot winnings, and ensuring the safety and cleanliness of the gaming area. You'll develop a friendly rapport with customers while performing minor machine maintenance and documenting cash transactions. If you have excellent communication skills and a passion for customer service, this opportunity is perfect for you to thrive in a dynamic environment.

Qualifications

• Must be at least 21 years old.
• Ability to obtain and maintain necessary licenses and certifications.

Responsibilities

• Provide exceptional guest service on the Slot floor.
• Assist guests with questions and verify jackpot winnings.
• Maintain safety and cleanliness of assigned areas.

Skills

Communication Skills

Customer Service Skills

Knowledge of Gaming Regulations

Ability to Operate a Two-Way Radio

Job description

3 days ago Be among the first 25 applicants

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdictions across the United States and is one of the premier casino entertainment companies in the country. We continuously evolve to maintain our leadership position in the industry. Our success, business philosophies, and strategic planning enable us to maximize value for shareholders, team members, and communities.

Job Description

Responsible for providing exceptional guest service on the Slot floor. Duties include:

1. Assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork.
2. Performing minor machine maintenance such as locking/unlocking doors, clearing jams, replenishing paper, and resetting machines.
3. Completing written forms to document cash transactions and jackpot payouts accurately.
4. Developing and maintaining a friendly rapport with customers and employees.
5. Operating a hand-held radio and communicating clearly.
6. Ensuring safety and cleanliness of the assigned areas and protecting company property and funds.
7. Maintaining secure key controls at all times.
8. Paying and verifying jackpot winnings and completing documentation.

Qualifications

1. Must be at least 21 years old.
2. Knowledge of gaming regulations and company policies.
3. Excellent communication and customer service skills.
4. Ability to operate a two-way radio.
5. Ability to stand and walk for extended periods.
6. Ability to maneuver weights of fifty pounds.
7. Ability to obtain and maintain necessary licenses and certifications.

Additional Information

All information will be kept confidential per EEO guidelines. Boyd Gaming is an Equal Opportunity Employer and does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected classes.

Job Details

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Other
• Industries: Gambling Facilities and Casinos