Attendant/Checker

dps; Irvine (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

dps seeks a customer-oriented individual to provide excellent service and maintain operational efficiency at our Irvine location. The role includes responsibilities such as collecting and depositing cash, maintaining cleanliness, and ensuring safety protocols are followed.

The ideal candidate will possess strong communication abilities, a high school diploma or equivalent, and a valid driver's license. Additional skills in data entry and basic mathematics are essential for successful performance in this position.

Qualifications

• Must be comfortable with data entry and using electronic devices.
• Valid state-issued driver's license and proof of insurance.
• Able to read, write, and comprehend instructions in English.

Responsibilities

• Provide professional relationships with customers and vendors.
• Collect and deposit all monies at the end of each shift.
• Maintain a clean booth and ensure trash is cleared.
• Report any maintenance required and unusual circumstances.
• Maintain a neat professional appearance at all times.

Skills

Customer service skills

Data entry

Communication skills

Mathematical skills

Education

High school diploma or GED

Job description

About the Company

Diamond Parking is an international parking management and leasing firm headquartered in Seattle, Washington. We are one of the five largest parking operators in North America, providing full‑service management for all types of parking, including surface lots, garages, hotels, hospitals, shuttle services, sports arenas and international airports. We serve over 1,750 locations in 45 cities, 8 states and 2 countries with more than 1,000 employees dedicated to helping realize a property’s full potential.

Job Description

Include but are not limited to the following, as additional duties and responsibilities may be assigned.

• Provide a courteous and professional relationship with all customers, vendors, co‑workers and managers. “Treat others as you would want to be treated.”
• Properly collect, record, and deposit in the designated bank all monies or cash equivalents and accompanying documentation at the end of each shift.
• Accurately complete and submit all required paperwork for each shift, including vehicles in and out, if applicable.
• Accurately cash out tickets, if applicable.
• Immediately report any damages incurred, and any claims of damage incurred reported by customer to their vehicle, and/or complete an incident report.
• Accurately dispatch drivers to airport terminals, if applicable.
• Accurately clock in/out at scheduled work times, using the manual time card or electronic time clock, as applicable.
• Report any maintenance required, such as potholes, missing or broken signage, or other hazards, or any vehicles meeting impound criteria to supervisor, if applicable.
• Alert supervisor to any and all unusual circumstances at the facility.
• Maintain a clean booth, station, or location, ensuring that trash and debris are cleared from the location throughout the day.
• Maintain onsite signage displays as directed, keeping all components clean and in good repair, if applicable.
• Maintain a neat, professional appearance at all times. While on the job, wear the designated uniform, if required, and display identification badge.
• Regular, consistent attendance during scheduled work hours and the ability to work overtime if requested.
• With the exception of scheduled legal rest and meal breaks, remain visible to tenants and guests to greet and provide information to guests.

Qualifications

To successfully perform this job, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma, GED, or equivalent combination of education and experience. Must be comfortable with data entry and using electronic devices. Licenses: Valid state‑issued driver’s license and proof of insurance card. May be required to pass a company driving skills test. Language Skills: Able to read, write and comprehend simple instructions, short correspondence and memos in English. Able to effectively communicate in one‑on‑one and small group situations. Mathematical Skills: Able to add, subtract, multiply and divide using whole numbers, compute costs of parking and make change, and keep records in the prescribed system. May be required to use an adding machine, calculator, or cash register. Reasoning Ability: Able to apply common sense when performing duties, follow written and oral instructions, and solve problems involving a few variables. Physical Demands: Regular standing, walking, running, and occasional lifting of up to 25 pounds. Specific vision abilities include close, distance, color, peripheral vision and depth perception. Work Environment: Frequent exposure to wet and/or humid conditions, fumes, airborne particles, outside weather and moderate to occasionally loud noise levels. Other: Able to transfer/relocate to another facility/location without notice at any time.