Beverage Server - Casino Service Bar

Hard Rock Hotel Cancun; Cincinnati (OH); On-site; USD 20,664 - 34,440; Part time

Job summary

Hard Rock Hotel Cancun is seeking a Beverage Server for their Casino Service Bar in Cincinnati, Ohio. The role involves providing superior guest service, ensuring memorable experiences through timely cocktail service and professional engagement with guests.

Ideal candidates will have cocktail serving experience and a strong knowledge of spirits and cocktails. The environment is fast-paced and may expose staff to casino-related factors. Join a team that values well-being and work-life balance with comprehensive benefits.

Qualifications

• Previous cocktail serving experience preferred.
• Must have knowledge of spirits, wines, champagne, and mixed cocktails.
• Excellent customer service and communication skills required.

Responsibilities

• Provide timely cocktail service in a friendly and courteous manner.
• Engage in conversation with guests professionally and friendly.
• Assist team members and anticipate customer needs.

Skills

Customer service

Knowledge of spirits and cocktails

Effective communication

Teamwork

Job description

## Beverage Server - Casino Service BarApplylocations: Hard Rock Casino Cincinnatitime type: Part timeposted on: Posted Todayjob requisition id: R6339Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.Responsibilities:* Provides timely cocktail service in a friendly and courteous manner* Initiates and engages in conversation with all guests in a professional and friendly manner* Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises* Communicates with management to rectify any and all customer needs, comments or incidents* Adheres to all established policies, procedures and guidelinesQualifications:* Previous cocktail serving experience preferred* Must have knowledge of spirits, wines, champagne and mixed cocktails**ADDITIONAL REQUIREMENTS:*** Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation* Must possess excellent customer service and communication skills* Requires the ability to work within a team environment* Must be able to stand or walk a minimum eight-hour shift & to work inside assigned bar area in the venue.* Must be able observant and quick to respond to various situations while multitasking.**WORK ENVIRONMENT:*** The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.### Why work here?Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you!