Attendance Coordinator

onlyFE; South Carolina; On-site; USD 32,000 - 33,000; Full time

Job summary

The South Hampshire College Group (SHCG) is seeking an Attendance Officer to join the Student Services team at Southampton College. This full-time, 37-hour-per-week role on a 40-week term-time contract focuses on promoting attendance, wellbeing, and achievement across the College.

You will monitor attendance, liaise with staff, safeguarding teams, students and guardians, and produce reports to highlight concerns and support engagement.

Qualifications

• Excellent administrative and organisational skills.
• Confident and professional communication.
• Discretion with sensitive information.
• Strong attention to detail and data entry.
• Ability to work independently and in a team.
• Commitment to safeguarding, equality, diversity, and inclusion.
• Experience in education or attendance monitoring is advantageous.

Responsibilities

• Monitor student attendance and punctuality.
• Record absences and notify staff.
• Contact students and guardians about attendance.
• Support teaching teams with persistent non-attendees.
• Manage daily attendance text communications.
• Produce attendance reports for relevant teams.
• Maintain accurate attendance records per College policies.
• Support sign-out procedures with proper permissions.
• Collaborate with safeguarding, wellbeing and academic teams.

Skills

Administrative skills

Organisational skills

Communication

Data entry

Job description

Salary £23,974 - £24,573 per annum, dependent on qualifications and experience.

Care to Join Us?

Do you have a passion for supporting students to achieve their full potential? Are you an organised and proactive individual who can build positive relationships with young people, parents, and staff?

We are seeking a dedicated Attendance Officer to join our Student Services team at Southampton College. This is an excellent opportunity to play a key role in promoting student attendance, punctuality, wellbeing, and success across the College.

This role is full time (37 hours per week) on a 40-week term-time contract.

As an Attendance Officer, you will monitor and support student attendance across the College, with a particular focus on students who may be vulnerable or at risk of disengagement. You will work closely with teaching staff, safeguarding teams, students, and parents/guardians to improve attendance and ensure appropriate support is in place.

Duties

• Monitoring student attendance and punctuality using College systems.
• Processing and recording student absences and notifying relevant staff.
• Contacting students, parents, and guardians regarding attendance concerns.
• Supporting teaching teams to follow up with persistent non-attendees.
• Managing daily absence text communications and responding to related queries.
• Producing attendance reports and highlighting concerns to relevant teams.
• Maintaining accurate student records and updating attendance information in line with College policies.
• Supporting student sign-out procedures and ensuring appropriate permissions are obtained.
• Working collaboratively with safeguarding, wellbeing, and academic teams to support student engagement and achievement.

Ideal Candidate

We Are Looking For Someone Who

• Has excellent administrative and organisational skills.
• Communicates confidently and professionally with a range of stakeholders.
• Can handle sensitive information with discretion and confidentiality.
• Has strong attention to detail and accurate data entry skills.
• Is able to work independently while contributing positively to a wider team.
• Has a commitment to safeguarding, equality, diversity, and inclusion.
• Is passionate about supporting students and improving outcomes.

Previous experience within education, attendance monitoring, student services, customer service, or administration would be advantageous.

About Us

The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers andcommunities within SouthHampshire and beyond.

We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.

South Hampshire College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment practices follow safer recruitment guidance, including enhanced DBS checks, online checks, and thorough pre‑employment vetting. We value equity, diversity, inclusion and belonging, and welcome applications from all backgrounds.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.