ATM Systems Engineer II - High-Uptime & Security

csiweb; Valparaiso (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

Computer Services, Inc. (CSI) is seeking an ATM Systems Engineer to implement, monitor, and support ATM infrastructure in the Valparaiso, IN area. The role focuses on uptime, security, and PCI-DSS compliance across ATM networks and transaction processing systems.

You will work with operations, vendors, and support teams to deploy upgrades, diagnose incidents, and ensure secure connectivity between ATMs and payment switches. A strong background in banking tech and scripting will be valuable.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 5+ years of experience supporting ATM systems, banking infrastructure, or payment systems.
• Experience with ATM platforms such as NCR, Diebold Nixdorf, Hyosung, or similar.
• Knowledge of Windows Server, Linux, and enterprise networking concepts.

Responsibilities

• Deploy, configure, and maintain ATM hardware, software platforms, operating systems, middleware, and transaction processing applications.
• Monitor ATM network performance and system health to ensure maximum uptime.
• Coordinate ATM upgrades, relocations, and decommissioning activities.
• Diagnose and resolve ATM software, communication, transaction-related, and peripheral incidents, including card readers, cash dispensers, receipt printers, and PIN pads.
• Perform root cause analysis for recurring issues and implement corrective actions.
• Support production incidents and participate in on-call support rotations.
• Manage secure connectivity between ATMs and payment switches.
• Implement and maintain ATM security controls, encryption standards, key management, certificate management, authentication mechanisms, and compliance requirements.
• Ensure adherence to PCI-DSS, banking regulations, and security best practices.
• Develop and maintain monitoring dashboards and alerts; analyze transaction performance and ATM availability metrics.
• Perform capacity planning, recommend infrastructure improvements, and proactively identify and mitigate system risks.
• Collaborate with ATM vendors, managed service providers, financial network partners, product teams, and internal stakeholders.
• Coordinate software releases, patch deployments, hardware upgrades, vendor support cases, and service-level agreements.
• Maintain technical documentation, operational procedures, disaster recovery plans, and support audit and regulatory compliance activities.
• Ensure change management processes are followed for system updates and releases.

Skills

ATM systems experience

Networking TCP/IP

Security & PCI-DSS

Scripting (PowerShell/Bash)

Vendor coordination

Education

Bachelor's degree in CS/IT/Engineering

Tools

Prognosis

Gasper

Paragon

T3

PowerShell

Bash

Job description

Computer Services, Inc. (CSI) is seeking an ATM Systems Engineer to implement, monitor, and support ATM infrastructure in the Valparaiso, IN area. The role focuses on uptime, security, and PCI-DSS compliance across ATM networks and transaction processing systems.

You will work with operations, vendors, and support teams to deploy upgrades, diagnose incidents, and ensure secure connectivity between ATMs and payment switches. A strong background in banking tech and scripting will be valuable.