ATM Operations Lead — Strategy, Security & 24/7 Uptime

Northwest Bank; Warren (Warren County); On-site; USD 90,000 - 130,000; Full time

Job summary

Northwest Bank is seeking an ATM Manager to direct the daily operations of the ATM Operations and Support department under the Director of Item Processing. The role requires deep knowledge of ATM software builds, configurations, deployments, monitoring, security, and EFT/Transaction processing.

You will guide staff and help with compliance and risk management. You will lead strategic planning, budget development, vendor management, and project oversight, ensuring 24/7 availability, uptime, and

Qualifications

• Bachelor's degree in Business, Technology or related field.
• 6–8 years experience managing ATM fleets and related projects.
• Experience with ATM networks, cash management, and vendor relations.
• Strong project management and analytical skills.

Responsibilities

• Strategic Planning and workflow improvement for the ATM department.
• Manage budgets, objectives, policy and staffing for ATM services.
• Oversee vendor relationships and service levels for 24/7 ATM support.
• Direct project oversight and resource allocation for ATM initiatives.
• Ensure compliance with policies and federal/state regulations.

Skills

ATM management

Vendor management

Project management

Compliance

MS Office

Education

Bachelor's degree

Tools

ATM software

Job description

Northwest Bank is seeking an ATM Manager to direct the daily operations of the ATM Operations and Support department under the Director of Item Processing. The role requires deep knowledge of ATM software builds, configurations, deployments, monitoring, security, and EFT/Transaction processing.

You will guide staff and help with compliance and risk management. You will lead strategic planning, budget development, vendor management, and project oversight, ensuring 24/7 availability, uptime, and