ATM Field Technician: Hands-on Install & Service

Nusource; St. Louis (MO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

401k Plan

PTO & holidays

Medical/Dental/Vision

Life & Disability

Supplemental insurance

Annual clothing allowance

Job summary

NuSource is seeking a hands-on Service Technician in Missouri to install and service security, ATM, and ITM equipment, while triaging customer issues and delivering a world-class customer experience.

You will perform low voltage wiring, install and service access control, video surveillance, alarms, and related systems; diagnose hardware/software problems; and complete preventive maintenance per contract terms. A valid driver’s license and background check are required.

Qualifications

• Troubleshooting knowledge for low voltage & basic electronic systems.
• Analog and IP video knowledge.
• Security Alarm wiring, device installation & programming experience.
• Proficiencies with Windows 10 & Microsoft Office Products.
• Ability to pass background check, drug test and DMV record check.
• Driver’s license.

Responsibilities

• Provide a world class customer experience!
• Perform low voltage job duties such as wiring, mounting and setup of electronic security installations (Video Surveillance, Access Control Systems, Security Alarm Systems, Phone Entry Systems, etc.)
• Service access control, video surveillance, security alarm, pneumatic systems, drive through audio systems, locks, and keys.
• Install and service customer ATM banking equipment.
• Diagnose hardware and software problems and complete needed repair and resolution
• Complete preventative maintenance check-ups as defined by maintenance contract
• Complete site surveys as necessary to validate conditions in support of project bids and proposals
• Document/complete all fields and call notes via electronic applications for each service call
• Communicate activity and status to manager, dispatch, customer and others as needed
• Maintain company van and tools in good working order (company expense)
• Interact with customer in a professional and proficient manner

Skills

Troubleshooting

Analog & IP video knowledge

Security alarm wiring & installation

Windows 10 & Office proficiency

Background, drug, DMV checks

Driver’s license

Education

HS Diploma

Associates degree or industry certifications

Job description

NuSource is seeking a hands-on Service Technician in Missouri to install and service security, ATM, and ITM equipment, while triaging customer issues and delivering a world-class customer experience.

You will perform low voltage wiring, install and service access control, video surveillance, alarms, and related systems; diagnose hardware/software problems; and complete preventive maintenance per contract terms. A valid driver’s license and background check are required.