ATM/Debit Tech Analyst & Scrum Lead

First-Horizon-Bank; Memphis (TN); On-site; USD 85,000 - 120,000; Full time

Job summary

First Horizon Bank is seeking a Technical Analyst to join our ATM/Debit Card technology team in Memphis. This role blends analytical work with scrum leadership, shaping requirements and guiding delivery across multiple applications critical to card management and transactions.

You will partner with security, compliance, and operations, translate business needs into technical specs, facilitate Scrum ceremonies, and oversee vendor integrations.

Qualifications

• Experience in dynamic, fast-paced environments.
• Ability to translate business needs into technical requirements.
• Strong governance and QA oversight.
• Ability to work with external vendors.
• Experience with audits/regulatory requirements.
• Knowledge of governance standards and data security.

Responsibilities

• Achieve team goals efficiently and effectively, aligning with company policies and objectives.
• Foster growth and support team members.
• Analyze the broader business and organizational impacts of application technology decisions, recommending outcomes for high-impact initiatives.
• Work with Agile Product Owner to balance LOB/Operations with roadmap commitments.
• Facilitate Scrum processes, remove blockers, and coach cross-functional teams to drive continuous improving.
• Contribute to overall application technology design including architectures, data models and interfaces.
• Assist with change requests in SNOW and coordinate with Release Management.

Skills

Agile / Scrum

Stakeholder mgmt

Communication

Analytical thinking

SDLC

Source control

Release management

Cross-functional collab

Vendor coordination

Education

Associate’s degree in CS

Equivalent tech experience

Tools

VSAM

CICS

ServiceNow

Mainframe platforms

Job description

First Horizon Bank is seeking a Technical Analyst to join our ATM/Debit Card technology team in Memphis. This role blends analytical work with scrum leadership, shaping requirements and guiding delivery across multiple applications critical to card management and transactions.

You will partner with security, compliance, and operations, translate business needs into technical specs, facilitate Scrum ceremonies, and oversee vendor integrations.