Atlassian Cloud Engineer

Crusoe Energy Systems LLC; San Francisco (CA); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Industry competitive pay

Restricted Stock Units

Health insurance package

Paid Parental Leave

Paid life insurance and disability

401(k) with a 100% match

Generous paid time off

Tuition reimbursement

Job summary

A leading technology firm in San Francisco seeks an Atlassian Cloud Engineer to manage the Atlassian suite, including Jira and Confluence. This role demands strong project management and technical skills. The ideal candidate has over 3 years of experience in Atlassian administration and is prepared to drive innovation with AI initiatives. This position offers competitive compensation and a range of benefits including restricted stock units and health insurance options.

Qualifications

• 3+ years of experience administering Atlassian Cloud environments.
• Proven ownership of Jira and Confluence customization.
• Advanced expertise in Jira project configuration.
• Strong command of Jira Query Language (JQL) and Confluence Query Language (CQL).
• Solid understanding of RBAC and system administration practices.
• Experience configuring authentication with Okta.

Responsibilities

• Own the administration and strategy for the Atlassian suite.
• Customize workflows and dashboards for project execution.
• Partner with teams to embed project management practices.
• Design advanced reporting and analytics.
• Act as escalation point for platform issues.
• Drive AI initiatives within the Atlassian ecosystem.

Skills

Atlassian Cloud administration

Jira administration

Confluence administration

Jira Query Language (JQL)

Confluence Query Language (CQL)

eazyBI for reporting

ITSM processes

RBAC

Job description

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role

We’re seeking an Atlassian Cloud Engineer to serve as the primary administrator and strategic owner of our Atlassian ecosystem. This role blends deep technical expertise with strong project management instincts to ensure Jira, Confluence, and related tools are optimized for collaboration, delivery, and service management. You’ll act as both platform owner and change agent driving innovation, best practices, and adoption as the business scales.

What You’ll Be Working On

• Owning day-to-day administration and long-term strategy for the Atlassian suite, including Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, and Statuspage

• Customizing workflows, permissions, dashboards, and automation to improve project execution, visibility, and cross-team collaboration

• Partnering with project managers, business leaders, and IT teams to embed effective project management and ITSM practices within Atlassian tools

• Designing advanced reporting and analytics using eazyBI, JQL, filters, CQL, and dashboards to support real-time decision-making

• Acting as the escalation point for complex platform issues, working closely with Atlassian Support and internal Service Desk teams

• Leading platform enhancements by staying ahead of Atlassian’s roadmap and championing adoption of new features

• Driving AI initiatives within the Atlassian ecosystem, including building custom agents using Atlassian Rovo and implementing the Rovo MCP server

• Collaborating across IT to ensure reliability, security, and alignment with broader business objectives

What You’ll Bring to the Team

• 3+ years of experience administering Atlassian Cloud environments in enterprise settings

• Proven ownership of Jira and Confluence customization, site administration, and day-to-day operations

• Advanced expertise in Jira project configuration, including workflows, permission schemes, issue security, issue types, field configurations, and project roles

• Strong command of Jira Query Language (JQL), Confluence Query Language (CQL), and eazyBI for advanced reporting

• Experience implementing and operating ITSM processes in Jira Service Management (Incident, Change, Problem, CMDB/Assets)

• Solid understanding of RBAC, change control, release management, and system administration best practices

• Experience configuring authentication and authorization with Okta or similar IAM providers

• Familiarity integrating Atlassian tools with other business systems and working with structured data formats (JSON, YAML)

Bonus Points

• Atlassian Cloud Professional certifications (ACP), with 2+ preferred

• Experience leading AI-driven initiatives within Atlassian, including Rovo agent development

• Background managing large-scale Atlassian implementations or migrations

• Experience supporting external user access and complex security models

• Prior work in fast-growing or highly cross-functional organizations

Benefits:

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts

• Paid Parental Leave

• Paid life insurance, short-term and long-term disability

• Teladoc

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid commuter benefit; $300/month
  

Compensation Range

Compensation will be paid in the range of up to $115,000 - $135,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.