Senior Staff Software Engineer, Managed Platform Services

Crusoe; San Francisco (CA); On-site; USD 245,000 - 295,000; Full time

Benefits offered by this job

Competitive compensation and equity packages

Paid time off, paid holidays & leave of absence

Comprehensive health, dental & vision insurance

401(k) Retirement plan with company match

Job summary

Crusoe is seeking a Sr Staff Software Engineer to lead technical initiatives within Crusoe Cloud's Managed Platform Services. This role focuses on performance engineering at scale and operational excellence across all domains. The ideal candidate will have extensive experience in distributed systems and a proven track record in mentorship.

Located in San Francisco, California, this full-time position offers a dynamic work environment where innovation drives our mission to advance AI infrastructure.

Qualifications

• Deep expertise in designing and operating distributed systems at scale.
• Track record in performance engineering at the staff level or above.
• Experience in customer-facing on-call teams.

Responsibilities

• Own performance engineering at the platform level.
• Ensure long-term architecture is built in from the start.
• Drive operational excellence and reduce on-call noise.
• Provide cross-domain technical leadership across platform domains.
• Influence decisions with adjacent infrastructure teams.
• Engage in roadmap collaboration with product and engineering leadership.
• Mentor engineers and foster a positive team culture.

Skills

Distributed Systems Depth

Performance Engineering

Operational Leadership

Cross-Functional Impact

Roadmap Collaboration

Mentorship at Scale

Ownership

Communication

Tools

Go

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role

We are seeking a Sr Staff Software Engineer to anchor distributed systems depth across Crusoe Cloud’s Managed Platform Services organization. This is a floating technical leadership role — not tied to a single domain or product — operating at the highest level of individual contribution on the team. You’ll own performance engineering and operational excellence across all org domains, ensuring every layer of the stack is architected for 10x scale without accumulating technical debt or growing dependency on adjacent infrastructure teams. This is a full-time position.

What You’ll Be Working On

• Performance Engineering — Platform-Wide: Own performance at the platform level. Establish consistent benchmarks across all domains, identify systemic bottlenecks before they become incidents, and drive solutions that scale. You’re the person who sees the thundering herd problem, the sharding gap, the concurrency issue — and owns it through resolution.

• Resiliency & Long-Term Architecture: Ensure every platform domain is architected for long-term scale — HA, disaster recovery, graceful degradation, and fault isolation built in from the start, not bolted on after the fact. Identify one-way door decisions early and make sure the team doesn’t commit without full context.

• Operational Excellence: Set the standard for how the team operates at scale. Drive down on-call noise, automate anything done more than once, and build shared patterns and frameworks that let the entire team ship faster with less friction. You’ve been on a customer-facing on-call rotation and lead by example.

• Cross-Domain Technical Leadership: Float across platform domains as the team’s senior distributed systems authority. Provide oversight on existing, inflight, and planned systems. Contribute to technical decisions across Control Plane, Storage & State, Edge & Agents, Data Pipeline, and Async & Metering without needing to own any single one.

• Cross-Team Influence: Serve as a senior technical voice in conversations with adjacent infrastructure teams — Compute, Managed Orchestration, Networking — ensuring platform-level decisions are made with full context. Build credibility across org boundaries to influence outcomes that affect the broader platform.

• Roadmap & Product Collaboration: Engage directly with product and engineering leadership in the earliest, most ambiguous stages of scoping. Help define quarterly roadmaps, surface incremental milestones, and ensure technical decisions are tied to business outcomes.

• Mentorship & Culture: Actively coach senior engineers. Introduce systems and frameworks that uplevel the entire team without requiring your direct involvement. Identify early signs of burnout, create an environment where it’s safe to fail, and set the team’s reputation for being collaborative, responsive, and excellent.

What You’ll Bring to the Team

• Distributed Systems Depth: Deep, hands-on expertise designing and operating distributed systems at scale — sharding, replication, consensus, load balancing, and concurrency. You’ve resolved the hard problems, not just read about them.

• Performance Engineering: Proven track record of impact at the staff level and above. Proficiency in Go or a modern compiled language (Go strongly preferred). You benchmark, you profile, you fix — and you build the culture around doing it right.

• Operational Leadership: On-call experience on a customer-facing team is required. You don’t just respond to incidents — you eliminate the conditions that cause them. You’ve built runbooks, tuned alerts, and reduced noise systematically.

• Cross-Functional Impact: Proven ability to influence technical decisions made by other teams. You’ve resolved root causes of endemic problems that span org boundaries, and you have the credibility to do it again.

• Roadmap Collaboration: Experience working directly with product and engineering leadership to scope ambiguous problems, plan incremental delivery, and tie technical decisions to business outcomes.

• Mentorship at Scale: You don’t just mentor — you build systems that make other engineers better without your direct involvement. Force multiplication is your default mode.

• Ownership: A strong sense of ownership and accountability — proactive, solutions-oriented, and willing to go wherever the team needs depth most. You’re not a domain owner; you’re a platform owner.

• Culture: Enthusiastic, optimistic, and genuine in celebrating others’ wins. You create an environment where people do their best work, maintain responsiveness that sets the team’s reputation, and lead by example.

• Communication: Exemplary. You provide the right level of context, stay concise, check for understanding, and keep leaders and stakeholders informed without being asked.

Benefits

• Competitive compensation and equity packages

• Restricted Stock Units

• Paid time off, paid holidays & leave of absence programs

• Comprehensive health, dental & vision insurance

• Employer contributions to HSA account

• Paid parental leave

• Paid life insurance, short-term and long-term disability

• Professional development & tuition reimbursement

• Mental health & wellness support

• Commuter benefits (parking & transit)

• Cell phone stipend

• 401(k) Retirement plan with company match up to 4% of salary

• Volunteer time off

• Global travel insurance & emergency assistance

• Daily meals allowance

• Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $245,000 -$295,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.