Athletics Ticket Concierge — Frontline Guest Service

Oakland University; Rochester, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Oakland University is seeking a front-line team member to manage point-of-sale transactions during sporting events. You will ensure guests receive a welcoming, efficient, and seamless ticket purchasing experience.

The role emphasizes accurate cash handling, strong customer service, and the ability to work in a fast-paced environment while nights and weekends hours are required. This temporary position supports athletics event operations.

Qualifications

• Has at least one year of customer service experience.
• Has at least one year of cash handling experience.
• Ability to work on a computer.
• Ability to communicate and work well with others
• Ability to work in a fast-paced environment.
• Must be available to work nights and weekends.

Responsibilities

• Manage point-of-sale transactions during sporting events.
• Ensure guests have a welcoming, efficient, and seamless experience when purchasing tickets.

Skills

Customer service

Cash handling

Computer literacy

Communication

Teamwork

Adaptability

Evening/weekend availability

Tools

Ticketmaster Seller

Job description

Oakland University is seeking a front-line team member to manage point-of-sale transactions during sporting events. You will ensure guests receive a welcoming, efficient, and seamless ticket purchasing experience.

The role emphasizes accurate cash handling, strong customer service, and the ability to work in a fast-paced environment while nights and weekends hours are required. This temporary position supports athletics event operations.