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Box Office Attendant - Royal Oak Music Theater

AEG

Royal Oak (MI)

On-site

USD 10,000 - 60,000

Part time

30+ days ago

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Job summary

Join a dynamic team at a leading entertainment provider as a Box Office Attendant. In this entry-level role, you will be the friendly face assisting guests in selecting the best event tickets, processing orders, and ensuring a smooth customer experience. This part-time position offers the opportunity to work flexible hours, including nights and weekends, in a vibrant environment where your contribution helps create memorable moments for guests. If you are passionate about live entertainment and customer service, this is the perfect opportunity to start your journey in the industry.

Qualifications

  • 0-1 years of related work experience required.
  • Must be responsible, professional, and able to work flexible hours.

Responsibilities

  • Process ticket orders and collect payments from guests.
  • Provide information and assist guests with their inquiries.

Skills

Customer Service Skills
Communication Skills
Basic Math Skills
Decision-Making Skills

Education

High School Diploma

Job description

Box Office Attendant - Royal Oak Music Theater

1 week ago Be among the first 25 applicants

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:
The Box Office Attendant is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collect payments.

Essential Functions:

  • Accurately and efficiently processes orders for and collects payments from guests.
  • Follow cash handling and inventory procedures to ensure security of assets and inventory.
  • Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests.
  • Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.
  • Provides up-selling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.
  • Contributes to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness and helping to develop and maintain a positive work environment.

Required Qualifications:

  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 0-1 years of related work experience
  • Excellent customer service skills
  • Must be able to work independently and in a team setting
  • Good communication skills to effectively communicate with customers and co-workers
  • Basic Math skills
  • Must be responsible and professional
  • Effective decision-making skills
  • Demonstrated ability to work in a fast-paced environment
  • Available to work flexible hours, including nights and weekends.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Seniority level
  • Entry level
Employment type
  • Part-time
Job function
  • Other
Industries
  • Entertainment Providers
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