Athletic Travel Manager – University Programs

wwecorp; Michigan; On-site; USD 55,000 - 75,000; Full time

Job summary

On Location is seeking an Account Manager to provide athletic travel support for a university, delivering high-level service to coaches, athletes, and staff. You will manage domestic and international group and individual travel while on site five days a week at the University of Michigan.

The role requires proficient travel booking skills, strong customer service, and the ability to coordinate complex itineraries with attention to deadlines and accuracy.

Qualifications

• Proficient in Sabre GDS with preferred five years travel agency experience.
• Air, car, and hotel booking experience.
• Knowledge of airline exchanges, individual and group pricing records.
• Knowledge of general office PC-based programs, including Microsoft Office 365.
• Strong judgement and decision‑making skills.
• Ability to produce accurate work under stress of ticketing deadlines.
• Fast thinking and professional customer service skills.
• Exceptional verbal and communication skills.
• Proven competence in managing multiple tasks concurrently.
• Must be able to come to work promptly and regularly.

Responsibilities

• Handle vacation coverages occasionally for other schools.
• Arrange all aspects of athletic individual travel including GDS domestic and international air, hotel, and car bookings.
• Arrange all aspects of athletic team travel including group contract air, group hotel block, and charter bus bookings.
• Calculate and perform exchanges including group and individual travel, both domestic and international.
• Manage group hotel and bus invoicing to meet monthly deadlines.

Skills

Sabre GDS

Travel bookings

Customer service

Multi-tasking

Communication skills

Tools

Microsoft Office 365

Job description

On Location is seeking an Account Manager to provide athletic travel support for a university, delivering high-level service to coaches, athletes, and staff. You will manage domestic and international group and individual travel while on site five days a week at the University of Michigan.

The role requires proficient travel booking skills, strong customer service, and the ability to coordinate complex itineraries with attention to deadlines and accuracy.