Athletic Care Benefits & Authorization Specialist

Architech Sports & Physical Therapy, Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Accident insurance

Short-term disability

Critical illness coverage

Job summary

Architech Sports & Physical Therapy, Inc. is hiring a Benefits and Authorization Specialist to verify insurance coverage, obtain pre-authorizations, and communicate patient financial responsibilities.

The role includes on-site front desk coverage as needed, supporting clinic operations with a hybrid work model. Responsibilities include coordinating insurance authorizations, assisting patients with intake, and collaborating with clinical and administrative staff to ensure timely service delivery.

Qualifications

• Strong organizational and time management skills.
• Attention to detail and accuracy in documentation.
• Ability to multitask in a fast-paced clinic environment.

Responsibilities

• Verify and document patient insurance eligibility and coverage for all services.
• Submit pre-authorizations for visits and services in a timely and accurate manner.
• Communicate patient financial responsibility and assist in identifying financial support options.
• Support mitigation of denied services by coordinating appeals and reviews.
• Maintain up-to-date knowledge of payer guidelines and organizational procedures related to service authorization.
• Provide in-person administrative support at clinic locations during absences of front desk staff.
• Greet and check in patients, verify basic information, and assist with intake paperwork.
• Maintain a professional and welcoming environment for patients and visitors.
• Work with Wesley Heights location several days a week and collaborate with clinical and administrative staff.
• Perform duties aligned with Architech Sports & Physical Therapy's mission and values.

Skills

Organizational skills

Time management

Attention to detail

Professional communication

Education

High school diploma or equivalent

Tools

WebPT

Job description

Architech Sports & Physical Therapy, Inc. is hiring a Benefits and Authorization Specialist to verify insurance coverage, obtain pre-authorizations, and communicate patient financial responsibilities.

The role includes on-site front desk coverage as needed, supporting clinic operations with a hybrid work model. Responsibilities include coordinating insurance authorizations, assisting patients with intake, and collaborating with clinical and administrative staff to ensure timely service delivery.