Athlete-First Apparel Specialist

DICK'S Sporting Goods; Grandville (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Apparel to join our in-store team. You will combine product expertise with outstanding service to help athletes find the right apparel for performance and daily wear.

In this role, you will engage customers, share knowledge about merchandise, and contribute to a welcoming shopping experience on the floor. You'll collaborate with a team to uphold merchandising standards, participate in store programs, and learn processes that drive sales and

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect.

Skills

Customer service

Sales

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Apparel to join our in-store team. You will combine product expertise with outstanding service to help athletes find the right apparel for performance and daily wear.

In this role, you will engage customers, share knowledge about merchandise, and contribute to a welcoming shopping experience on the floor. You'll collaborate with a team to uphold merchandising standards, participate in store programs, and learn processes that drive sales and