Athlete Experience Specialist (Retail & Training)

Dick's Sporting Goods; Lombard (IL); On-site; USD 18,000 - 26,000; Full time

Job summary

DICK'S Sporting Goods in Lombard, Illinois, is looking for a committed individual to enhance the athlete experience and assist with team member training. The role involves understanding customer needs, driving sales, and maintaining store standards.

This position requires a high school diploma and prefers candidates with 1-3 years of retail experience. Candidates should be able to create a welcoming store environment while promoting company programs and upholding operational policies.

Qualifications

• 1-3 years of experience in retail or customer-facing roles is preferred.
• Experience in training and onboarding new team members.
• Ability to anticipate customer needs and drive sales.

Responsibilities

• Deliver an outstanding athlete experience through proactive engagement.
• Assist with onboarding and training of new team members.
• Uphold merchandising and presentation standards.
• Promote customer participation in loyalty programs.

Skills

Customer engagement

Sales recommendations

Retail experience

Team training

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Lombard, Illinois, is looking for a committed individual to enhance the athlete experience and assist with team member training. The role involves understanding customer needs, driving sales, and maintaining store standards.

This position requires a high school diploma and prefers candidates with 1-3 years of retail experience. Candidates should be able to create a welcoming store environment while promoting company programs and upholding operational policies.