Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Orlando (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

DICK'S Sporting Goods in Orlando, FL is seeking team members to deliver exceptional athlete experiences in-store, helping customers find the right products and providing informed recommendations. You’ll be part of a team that emphasizes service, training, and collaboration to sustain high sales and positive customer interactions.

Ideal candidates bring 1–3 years of retail or customer-facing experience, a strong work ethic, and a commitment to merchandise standards and store policies.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging customers and providing clear, accurate product information.
• Anticipates customer needs and drives sales through recommendations and product knowledge.
• Assists with onboarding and training of new and existing team members.
• Serves as a go‑to expert in designated process categories and ensures smooth operations.
• Maintains merchandising standards and promotes participation in loyalty programs.

Skills

Customer service

Sales experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Orlando, FL is seeking team members to deliver exceptional athlete experiences in-store, helping customers find the right products and providing informed recommendations. You’ll be part of a team that emphasizes service, training, and collaboration to sustain high sales and positive customer interactions.

Ideal candidates bring 1–3 years of retail or customer-facing experience, a strong work ethic, and a commitment to merchandise standards and store policies.