Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Morehead City (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

DICK'S Sporting Goods in Morehead City is seeking a customer-focused team member to help athletes on the sales floor. You will greet athletes, identify needs, and provide personalized product recommendations to help customers find the right gear.

Join a team that emphasizes product knowledge, teamwork, and delivering a friendly, professional shopping experience while promoting loyalty programs and protection plans. This role supports the store's goals and drives exceptional customer service.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Morehead City is seeking a customer-focused team member to help athletes on the sales floor. You will greet athletes, identify needs, and provide personalized product recommendations to help customers find the right gear.

Join a team that emphasizes product knowledge, teamwork, and delivering a friendly, professional shopping experience while promoting loyalty programs and protection plans. This role supports the store's goals and drives exceptional customer service.