Athlete Experience & Sales Specialist

DICK'S Sporting Goods, Inc.; Aberdeen (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is hiring at our Aberdeen, NC location to deliver an exceptional athlete experience and provide personalized product recommendations. You will use product knowledge to educate customers about features and benefits, while contributing to store goals and promoting loyalty programs.

The role emphasizes teamwork, professionalism, and enthusiasm for helping athletes achieve their goals, with a focus on delivering outstanding customer service in-store.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to learn product features and benefits.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Skills

Customer service

Product knowledge

Sales skills

Team collaboration

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is hiring at our Aberdeen, NC location to deliver an exceptional athlete experience and provide personalized product recommendations. You will use product knowledge to educate customers about features and benefits, while contributing to store goals and promoting loyalty programs.

The role emphasizes teamwork, professionalism, and enthusiasm for helping athletes achieve their goals, with a focus on delivering outstanding customer service in-store.