Athlete Experience & Events Coordinator

Dick's Sporting Goods; Beavercreek (OH); On-site; USD 19,286 - 28,929; Full time

Job summary

DICK'S Sporting Goods in Beavercreek, Ohio is seeking an Event Associate to support in-store sport events and related clinics and programs. You will provide thoughtful product recommendations and help athletes and customers with a consultative approach to equipment and gear selection.

In this role you will assist the Field Lead/Coach with field programming, build relationships with local schools and community groups, and help deliver engaging, athlete-first service while adhering to store

Qualifications

• At least 2 years of customer service experience preferred.
• Customer-service oriented
• Strong detail orientation

Responsibilities

• Responsible for driving the highest level of customer service, ensuring our teammates are driving the DICK'S common purpose and delivering hassle-free, engaging, athlete-first service.
• Assist the Field Lead/Coach with field programming, guiding our athletes to have fun and participate, safely.
• Build relationships with local schools, community organizations, sports leagues, home school organizations, to leverage for partnerships and field events.
• Work with the Community Team to bring clinics, camps, afterschool programming, to the Field.
• Assist with providing outstanding teammate training and coaching to deliver on the store vision and experience.
• Adjust priorities and manage time wisely in a fast-paced, ever-changing environment.
• Adhere to all loss prevention standards.
• Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
• Bring to life the power of opinion. Making sure our experience includes product experts who provide consultative advice to our athletes, demonstrating excellent product knowledge.
• Perform other tasks as assigned by management

Skills

Customer service

Attention to detail

Job description

DICK'S Sporting Goods in Beavercreek, Ohio is seeking an Event Associate to support in-store sport events and related clinics and programs. You will provide thoughtful product recommendations and help athletes and customers with a consultative approach to equipment and gear selection.

In this role you will assist the Field Lead/Coach with field programming, build relationships with local schools and community groups, and help deliver engaging, athlete-first service while adhering to store